M. Ebanks I had an excellent experience with Lorena at Direct Auto Insurance. From the moment we started our conversation, she was courteous, professional, and incredibly helpful. Lorena handled everything efficiently, answering all my questions with patience and making the entire process smooth and stress-free. It’s not every day you come across such outstanding customer service—she truly went above and beyond. Thank you, Lorena, for your great work and dedication!
5 /5