Eastside Insurance - Jacksonville (FL)

Richard Best Nicole was a rock star. This agency is the real deal. Amanda is actually a neighbor of mine, and after buying our home, I patiently waited as she recommended, until the insurance markets settled down after some horrible turmoil. We also needed to surpass a benchmark five-year claims free period given a prior homeowner claim, before eligibility. Nicole called me this week to bring us a quote, bundling auto and home, once we were welcomed in by State Farm. Within two days, bound coverage. I know the culture of State Farm, having three relatives who are agents in north Florida. I also know there is no better group of agents and Amanda is that one person I would trust locally, and as a neighbor, for complete transparency and honesty. She has a resume of experience that is hard to replicate and well, she is the consummate professional. Literally and figurative, not ‘like a good neighbor’. She ‘is’ a good neighbor. The best out there.

Mindy Hammons I was shopping for insurance as it was time to acquire a new policy, and I put in a quote request with their office. It ended up being considerably more expensive than other quotes, but the agent that returned my call while working on my quote was completely up-front and honest about that, even recommending different agencies and advising which ones to avoid. Her name is Marcie and she was an absolute joy to speak to, and it made my day to have such great service, even though I was declining their product. That is extremely rare and deserves commendation, truly. She is a bright spot in a sometimes frustrating industry, and that is wonderful!

Amy Jo Metz Amy Young has been helping me with my home owners Insurance for 6 years now. She never fails to give me excellent customer service and manages to get me the best policy possible.

Jeremy Horner Melissa and her team are amazing. They are quick to respond, always have affordable options, and her service is second to none. I trust them 100% with my home and auto insurance. I HIGHLY RECOMMEND Costello Insurance & Associates!!!!

Roscoe Theall The Roy Jackson Agency continues to respond to us in a timely manner. Their agents are always super friendly and personable. Thye are my first choice in the insurance market. We have done business with them for several years and will continue to do so. I was a customer service supervisor in a water utility and like how they provide superior customer service again and again.

Marcos This is the best insurance company. All the agents treat customers very polite and professional. Mrs Yanisey is an excellent agent that is on top of every detail. I am doing my home owner insurance with them and recommend anyone to do it also. Thank you.

James Holder Best agency Ive ever done business with!!!

Four Paws Absolutely amazing service! I had a great experience with this insurance agency ( Cynthia Lacerda) here in Florida. The team was super professional, patient, and took the time to explain all my options clearly. They helped me find the best coverage for my needs and budget, and the whole process was fast and stress-free. If you’re looking for a reliable, honest, and friendly insurance agent, I highly recommend them!

Love Life I recommend this agency if you appreciate personal, knowledgeable, and timely service. Thanks Jeff! Michael J