What Clients Are Saying Direct Auto Insurance (GG)
5 /5 Theodore Mcrae: I would like to take time to acknowledge Erika Brown. Erika is an asset to your company. Her knowledge and professionalism has left an indelible impression om me. She was courteous, articulate, and patient. Erika made my experience with Direct very pleasant. Because of her Im going to insure my other vehicle with direct. Way to go Erika you were awesome!
5 /5 Chanel Rodman: Erica Brown-Insurance Sales Agent
I had a great experience working with Erica Brown. She was knowledgeable, patient, and took the time to explain all my options clearly. I never felt rushed or pressured, and she helped me find a policy that fit both my needs and budget. It’s rare to find someone who genuinely cares about their clients, but exceeded my expectations. Highly recommend for anyone looking for honest, reliable insurance advice!
5 /5 A Renee Smith: I had the pleasure of meeting Erica Brown as a sales agent while I shopped for insurance quotes. She was friendly, informative and followed up with an email after our initial call. I called her back (several days later once ready) directly start a policy. I appreciate her help and glad Direct auto has an amazing agent as herself! 10/10 highly recommend mg.
5 /5 Israel De La Paz: I had an outstanding experience with Erica Brown at Direct Auto Insurance! She made the entire process incredibly smooth and stress-free. Erica was kind, friendly, and genuinely cared about helping me find the best coverage at the best price. She took the time to search for every discount available and explained everything clearly along the way. Thanks to her excellent service, I feel confident and well taken care of. I highly recommend asking for Erica if you want top-notch service and a great deal!
5 /5 Frederiqua Johnson-hall: I had a fantastic experience with Erica Brown from customer service. She was incredibly helpful, patient, and knowledgeable. From the moment our conversation started, she made me feel heard and supported. Took the time to thoroughly understand my issue and provided a clear, effective solution without any hassle. It’s rare to find such attentive and genuinely kind service—Erica truly went above and beyond. Thank you for making the process so smooth and pleasant!
Yanith Barrera Weve been extremely satisfied with our experience using Estrella Insurance for our business insurance needs. From the beginning, Brian Maldonado took the time to understand our industry and provided a policy that was both comprehensive and affordable. They were proactive in identifying potential risks and made sure we were fully covered without unnecessary extras. Whenever weve had questions or needed documentation, their response has been prompt and professional. Its clear they value long-term relationships and truly care about protecting businesses like ours. Highly recommend them to any business owner looking for peace of mind and reliable service.
amber davidson Karen is absolutely amazing! Professional and kind. She is patient to make sure all questions are answered and that you are fully understanding your policy. She is fully accessible for future questions and concerns.
john john Mike Clarkson went the extra mile. Our Belleair Beach condo association had what seemed to be an unsolvable insurance problem. The problem was solved, only because of our many year relationship with Mike. He invested a huge amount of his personal time and effort to help us
Mike cares about keeping his clients safe
Cord rich Hayley Reyes would get 6 stars if possible! She was very knowledgeable and accommodating to all of our needs and was there at the drop of a hat with answers and resources whenever there was uncertainties. If she is a reflection of the rest of the companys values and service, I will not be going anywhere else for my insurance needs.
Elfkin 0779 Have had wonderful experiences with them ever since I got my car insurance thru them. They are always very helpful and the staff is super friendly.
Craig Pohlmann Very professional insurance agency with great customer service. Would recommend Premier Insurance Agency to anyone looking for insurance.
Jacinda Kim Jessica V has been such an amazing help with her expertise and knowledge on all things Insurance. She has helped me tremendously with understanding the policies that I have and get set up for success. I highly recommend speaking with Jessica whether you are looking for just a simple car insurance or a great future.