Cowan Financial Group - St. Augustine (FL)

Jen Aguilar Popped in yesterday because we needed something notarized. We bank online and havent used the lobby in years. Greeted quickly and very politely, but then had to wait over 30 min for 1 stamp because we watched the only notary in the building take a new client to set up a new acct. Everyone knew we were there for 1 stamp. Our interaction with her was very pleasant, but literally 2 min. Manager directing clients had a man who only spoke Portuguese come in- he was determined to get him to leave several times by giving him a card with a phone number to call. The man dug his heals in and used a translator app. All he needed was help logging into a new devise and eventually figured it out. Great staff for the most part! Could use some common sense in directive traffic with only 1 notary on staff. And be kind to those who just need an extra minute of your time.

Jerry Hilbert Rather not comment.

Homer Mackenzie I wanted to implement a loyalty program at my gym to retain more members, however giving discounts resulted in a temporary decrease in revenue. This merchant cash advance helped me meet operating expenses while I was implementing the program. In the end, my membership numbers increased, and my income stabilized faster than I expected!

Geeky Tracy is always so helpful and patient. She is always happy to walk me through things step by step and answer all of questions. Plus they have lollipops!

Kerrie Mckeever Gustavo and his team were phenomenal. He made my first time home buying experience seamless. There was never a time he was not able to answer the phone or emails (even with the holidays). Great communication, he truly made this experience stress free.

Norberto J. Mendez Thanks to the support of the Florida Department of Financial Services, we were able to obtain compensation from United Automobile Insurance Company for the loss of our vehicle, after both the insurance company and the policyholder who hit us at last December had refused for months to fulfill their obligation. Thanks to the excellent efforts of Ms. Eileen Torres, from FDFS team, United Automobile Insurance Company finally responded to our claim.

CM Cocktail Co. ⭐️⭐️⭐️⭐️⭐️ Glen of Bayport Lending is truly exceptional — not only is he amazing to work with professionally, but he’s also one of the kindest souls I’ve ever met. He’s always willing to lend a hand, whether it’s to a friend or the community, and his genuine care shines through in everything he does. Glen is an all-around great person, and I feel lucky to have crossed paths with him. Highly recommend if you want someone who truly cares both in business and in life.

Paul Schmieder Sam Latiff and the rest of the staff are amazing highly recommended for all your banking needs