Costello Insurance & Associates Inc - Davie (FL)

Tammy Mauro I called with two questions about receiving benefits and the woman who I was stuck talking to was very hard to understand her english and did not answer the one question, instead read me the paragraph the question I had pertained to. The second question she told me she could not answer then asked me if she could help me with something else when she could not help me with what I needed. A different time two years ago, I was called and told they need to meet me about my policy. I took off work, drove 40 minutes away for them to try to get me to invest money, when I told them I do not have money they asked if I had control of anyone elses to invest. Very disappointed in a supposedly top notch company.

N M I had a great experience with Terri who reviewed our auto policies and quotes for Homeowners Insurance. She really helped in assessing what we wanted to ensure it matched our wants and needs for appropriate coverage levels. We definitely felt she guided us through the details vs just selling us policies that didnt meet our needs. Its reassuring to know that such knowledgeable representatives are available. Makes all the difference. Molina

Jeanne Ryan State Farm is the best! I have been a customer ever since I can remember and I have always been pleased with their service. I can call anytime and Mary and Aretha are always very patient in helping me with my needs and questions. I love being able to get on the phone and get immediate assistance with people that I have known for a long time and they know me. Nice being able to put a name and a face together. Very personal service!

Roderick Kreimeyer Great service from a family run business. Brianna worked really hard to find us the best auto rates Appreciate all her efforts

Linda Zacarias Seth was recommended to us by a church member and business owner, and I am so glad we got to work with him!! We were in search of an insurance policy for our home and we’re getting outrageous quotes by other companies, but Seth was able to accomplish what others could not! I will be using him going forward and would be happy to recommend him to others! He’s great at listening to your needs and explaining your options.

Ruth Reeves My neighbor recommended the Diane DeVito Agency to me, and I just called and spoke with Tyler Brannon. I was very pleased with his patience, courtesy, and professionalism. Terry just started working on a quote to bundle my policies, and I am most hopeful that this call was the beginning of a successful change in my insurance policies and my agent! In a world of automated phone responses and online portals, personalized service such as Terry provided is truly valued.

M. Klenk On January 12th I submitted the forms for a liability insurance. Visited once a month since then. Today is May 23 and still no answer. Wow!

Lori Purvis Awesome agent! The best insurance experience I’ve had at 54 yrs old. Ask for the AAA program where you bundle home and auto and pay annually without the hassle of renewing every 6 months. Also, ignore bad rating, it’s from a kid who rated McDonald’s for goodness sakes! Btw this is my daughters google account. This is a legitimate rating.

Bob Miller Julie has assisted me with my insurance needs for a very long time now. She has always been very pleasant and helpful with anything that I didn’t understand. Her professionalism shows in every aspect of what she has done to help me. She is truly a valuable asset to your organization.

Sean Mahoney Agent Erik has always taken great care of all my insurance needs. Highly recommend