Conway Financial Planning - Vero Beach (FL)

Kaylina P I went in to make a simple withdrawal nothing complicated, the teller that attended me was an OLDER lady she had glasses idk her name because the receipt does not say it... The older lady was so rude, I walked up to her and smiled and said hello and she had the nastiest attitude. Lacks Customer Service skills. When she was done with my transaction the older lady literally TOSSED my ID, Debit Card, and cash envelope into the slot and looked the other way. Very unprofessional. Genuinely dont know if its because I wasnt speaking Spanish because I was speaking English but either way was very disgusting behavior. And she was responding only in Spanish you should hire Bilingual Tellers. This really upset me and confused me. I was in shock with the type of service they give their customers and that they are so okay with this quality of work. I am a teller myself at another institution and I would not waste my time writing this review if it wasnt needed. This interaction really is uncalled for and you should also keep the branch and teller line CLEANER. Your tellers had open snacks and lunch bags all on the counters. Looks dirty and nasty. What an odd branch.

Geraldine Yamarte If you want quality advice, you have to come to this place... their attention is unique. Mrs. Esmeralda, José, and General are super friendly; they are truly an excellent team... I recommend them 1000%.

Tee Whyte Love this branch. They are fast and efficient. Yuly is amazing the lady on the phone service is also amazing. They are really helpful opening my business account.

Todd Christenson He has taken the time to explain my retirement options. I feel these choices will help over the long term versus the short term. I will be with him for a long time. Thank you.

Kimberly Ann T I am always pleased with BOA, all the branches in the area are good, but the Titusville branch is really just amazing. Kat, the branch manager, went above and beyond for me today when I was in a bind. Jackie has also been great to work with. I recommend this branch to anyone. Also- they actually answer the phone and you are able to talk to a real person during business hour! If you like great customer service and a hometown banking feel, this is the branch to go to! Thank you BOA Titusville!

Michael Morgan, Esquire I am very pleased with Capstan. I appreciate a firm that is proactive and actually manages accounts. I strongly recommend Capstan Financial.

Barbara Williams Warm up