5 /5 Rich: I want to express my sincere appreciation for the exceptional service I received from David, a bank teller at Bank of America in Titusville, Florida. I recently needed to cash a $4,000 check that I received from a business with a Bank of America account and David handled the transaction with professionalism and a genuine smile. Although I wasn’t a Bank of America customer, David was patient in answering my questions and ensured I understood each step of the process. His friendly demeanor and efficient service made what could have been a stressful experience quite pleasant. Thank you, David, for going above and beyond!