Casual Insurance - West Palm Beach (FL)

kevin dozier Ashley was an absolute pleasure to work with while helping me get my State Farm car insurance set up and active. Her customer service was top-notch, friendly, professional, and genuinely helpful. She was very thorough in explaining everything and made the entire process smooth and stress-free. I truly appreciated her patience and clear communication throughout. I would highly recommend Ashley to anyone looking for reliable, personable, and efficient service. Kevin Dozier

Nurishan Ali Ryan was very kind and patient also very informative. He actually stayed with me over the phone. It was about half an hour to basically walk me to some of the things for supplemental insurance. Thanks to him we were able to finish it and I am going to refer everyone that I know of course to him in State farm. And thank you so much for being very helpful. Very kind and extremely patient. I really appreciate it. He is amazing and an asset to your company

Linda Summerlin Myra was so personal and helpful. I appreciate the way this company does business as its unusual to find in todays fast pace world.

Melina Chazari Estudillo Natalie explained everything clearly and took time to understand my needs. Her attention to detail while finding discounts was truly appreciated. Thank you for the great service

Zanay Chasse Santos group insurance is an amazing company to ask about homeowners and any insurance needs. They are very patience and professional. They look out for what’s best for their clients needs. Always available when one wants to stop by and say hi or have a question about your own policy. I admire how they really take the time to understand you as a client. Thank you Santos Group.

Kayla Miller This agency is great! I have had renters and auto insurance with Stephanie’s agency for several years now and the service from the staff has always been outstanding. They take the time to answer all my coverage questions, they always ensure I’m being offered fair premium pricing, and apply all discounts I qualify for. Each and every interaction has been painless—even when things go wrong! I previously had an issue with my auto-payment and when I reached out I received a response within the hour. They helped me quickly resolve the issue. No long waits on the phone, no hassle, just quality customer service. It’s the reason I’ve stayed a loyal customer for years! Highly recommend.

Bob Miller Julie has assisted me with my insurance needs for a very long time now. She has always been very pleasant and helpful with anything that I didn’t understand. Her professionalism shows in every aspect of what she has done to help me. She is truly a valuable asset to your organization.

Isaac Ryan I called to get a quote for a car that I will be purchasing. I worked with Brianna over the phone. Brianna made the process so easy and stress free. She answered all my questions and concerns. I would recommend looking for insurance to ask for Brianna.

Tomas Pablo Very good service