Bucherer 1888 Waterside Shops - Naples (FL)

A Jones Jaleen is amazing, very friendly and easy to approach. Top notch customer service and product knowledge. I came into the store and was immediately assisted. I had pics and a general idea of what I wanted to buy and she immediately knew the location of every item in the stores inventory, saved me so much time as I normally just wander aimlessly thru the store, get frustrated, and dont buy anything. Jaleen not only assisted me with finding, picking, and purchasing the perfect Valentines Day gift for my friend, she also introduced me to the engraving and boxing service I previously did not know existed. I usually decline up services but her sales pitch was perfect and made so much sense I would have been a fool to decline. Jaleen saved me so much time and was such a breathe of fresh air that I telling all of my family and friends to shop at this location. Thank you Jaleen and the management staff that obviously encourages her to provide such wonderful customer service.

Mackenzie I just recently got engaged with a beautiful Victoria Jewelers custom ring! Brian was amazing to work with! He created the most beautiful ring, we will definitely be going back for more jewelry. Thank you so much Brian, it’s truly such a beautiful ring! Me and Cameron had a wonderful experience working with you.

joshua a great experience great customer service luis carmon and lidia outstanding jobs

Tiffany Morrissey Thanks for helping Maura Jane make her new Good Vibes hat! She loves it and the hair clip! Such a sweet Christian store! We’re thankful to see more of you opening up! ♥️

Jada Norris Every time I visit this location, I’m met with such warmth and friendliness—it truly makes all the difference. The team is consistently welcoming, and it’s always a pleasure to be greeted with genuine smiles and positive energy. I especially want to recognize Irena, Lovelie, Nickie, Steven, and Nellie for their exceptional service. They are always eager, excited, and ready to assist with anything I need. Their dedication to creating a positive experience keeps me coming back. Thank you all for your outstanding customer care!

Angie Garrabrant We were in town from Ohio. Friends told us about this place. Really fun to walk thru. Something for almost everyone. Neat jewelry and beautiful set up.

Natasha Holstein Alison and Nick were awesome! It was my first time visiting Pandora ever and they made me feel so welcome. They weren’t pushy at all. I bought so much more than I anticipated, but my only regret is that I didn’t buy more! They were both very personable and helped me make the best choices and even get my friends a gift. Thank you for having such wonderful employees who truly want the best for their clients. I can’t wait to come back!

Melissa Maneri I walked into Dover Jewelry disappointed with prior appraisals on a ring - they were honest, said it was worth a little more they what I was told, and said they would do their best..... 48 hours later and it was sold for double it was appraised for! Ive also had a set of earrings and a different ring fixed (lost diamonds) and it was fixed perfectly, quickly, and affordably. The Dover Team was welcoming, communicative, and knowledgeable every time Ive come to them. They have exquisite taste and you can tell by their inventory (and the team :-). Shane, Ally, & Paola, thank you for all your help - I will be back and continue to refer friends and colleagues!

alexia williams The "prize" is not worth anything! If you ever receive one of these just know that these scammers are only looking to get a hold to your credit/debit info. DO NOT FALL FOR THIS