Bluewater Insurance of Pensacola: Allstate Insurance - Pensacola (FL)

5 /5 Lance Durrance: I had been with another carrier for many years and recently they bumped my premium from $142 a month to $228 without me having had a claim or any points whatsoever in the last 5 years. Susan was able to get me an Allstate policy with the same coverage for almost a $100 a month savings. She was courteous, efficient and knowledgeable. So far I am very happy with Bluewater Insurance.

1 /5 SoiledPickleS: Rates have doubled in the past 6 months for no reason, been with Allstate for many many years, no claims, no tickets, $2000 deductibles (which is stupid AF), 2 vehicles that barely hit 800 miles a month, Im currently shopping around for a replacement insurance company.

4 /5 Robert Hagan: We recently purchased and auto policy from Bluewater Ins. in Pensacola/Allstate Ins. Our agent Susan was exceptional, efficient, and friendly our cost went down from our previous insurer. Hopefully theyll be as good in the event of having to file a claim, which nobody wants to do, but how it is handled tells the tail of integrity of a company.

1 /5 Phyllis Farren: They where charging me double amount for my car insurance taking advantage of me during hard times, Was not even driving the car from March 17 till 4 days ago when I got a job. They were charging me over $5,000.00 a year on a policy that only pays 10,000.00. Trust is issue with this company. Live and leaner read everything before you sign it. Poor choice on my part to have insurance with them. I grateful I found cheaper insurance. Would not even give them one star.

1 /5 Mr Salty: Up until this year, Ive never had an issue with Allstate or Bluewater. But back in December of 2019 this office lost a form. I got a new motorcycle policy (12 months) that December and paid it in full. In June I sold the motorcycle and expected a refund as there was 5 months left on the policy. Due to BLUEWATER losing my original form, instead of getting a refund for 5 months of unused policy, I now owed them money. After speaking with this office several times along with several supervisors at Allstate, corporate is filling a complaint against this office and I am as well. I was told 3 different times from June until now that the issue had been resolved only to find out they sent my "resolved" bill to a collections company. I sent tons of business to this office over the past several years as I worked in a dealership. That WILL NEVER happen again.