5 /5 Richard Kanehl: As a former Corporate Purchasing Manager with a leading global corporation, I have alway tried to select companies that excel in customer service. Based on this critiea, I have to say Lynn and the other agents at Bill Lovell, exceeded my highest expectations. I tried every negotiation strategy possible to get the lowest insurance rate possible for my vehicles directly with a world class insurance company , only to find the answer to my quest for the best value , through working with the Bill Lovell insurance company. It looks like the big corporations use call centers using multiple agents that often dont often go through all of the options and fully explain cost related to features, along with how some features can be provided by using some of your other personal insurance coverages. This is where Lovell excells in fully explaining how you can minimize your bottom line cost by not buying more insurance coverage than you need.