Banter by Piercing Pagoda - Pensacola (FL)

1 /5 Rhondi Hutto: I made an appointment for 3 PM to get my Daughter’s ears pierced for her birthday. I arrived at the store to find a paper clock stating they wouldn’t be back until 50 minutes later. As my daughter stood there in tears the only thing I could think of to do is to walk down the hallway to Claire’s. Once we came home, I contacted customer service, who simply stated the only staff onsite had a scheduling conflict, which wasn’t their fault, BUT NEVER CALLED TO NOTIFY US OF ANY CHANGES - the company representative refused to provide any actual consultation or consideration for the wasted time and hurt expectations of my daughter. I couldn’t care less about $$ - this was a very special day my daughter had waited on for a year - we had a long standing appointment. I have used this business many times in the past; Never again.

5 /5 Thereal Breyon: Alexus was soo great im so happy she could help me i had been looking to exchange my earrings with the same or similar style for weeks but no one could find my pair. Alexus found my pair and an even better option that i decided to go with i extended my warranty because of her! Thank you so much.

5 /5 Jessica King: David was perfect! I was definitely more nervous than my child about the piercing! He was so kind, patient, funny, and just all around wonderful! Great experience!

5 /5 M L: Went into Cordova Mall location initially to replace my damaged bracelet and the manager, Heather, was fantastic. She was kind, helpful and very knowledgeable about the ongoing promotions and products available. I was a indecisive on what other items I wanted to purchase, but she was patient and assisted me in finding the perfect products. I had the most pleasant experience due to her assistance. I look forward to seeing her again on my next visit.