American Family Agencies - Tampa (FL)

1 /5 Casey Young: Stay away from this company. They set me up with my insurance policy. They failed to ask questions that was necessary to have the right coverage. I insured a car that was not in my name (it was in my sons) my son was driving the car and got into an accident now the insurance company won’t pay because the car is not in my name this company never asked that question cause if they did I would of known either A I would of had to add my son or two would of registered it in my name. Here’s really why this company is a pos. I talked to Shelly they day I found out my insurance denied the claim she “tells” me Marc don’t work there anymore and she would have to listen to the call and would call me back weeks went by never heard from her the insurance company and myself had reached out many times and nothing wouldn’t return calls finally after many temps I get in touch with her and she was very rude tells me she’s not calling the insurance company and owning up to their mistake. Now I had to get a lawyer when there was really no need to all I wanted was my car to get fixed considering I was paying full coverage. Note to self never use third parties go right to the insurance company itself!

5 /5 EM: Shelley was wonderful to work with. She helped me to add my new car and two others. She was very consistent and responded to my requests right away. She was also able to get myself and my family rates we haven’t seen in years, thank you Shelley!!

5 /5 Christine Pauline: I must say this place has been a god send. They work with you on any problem that you may have. Miss. Shelly is the best of the best. She has been my insurance person since 2012. She is like a big sister to me and my family. God bless you and this company. Love the Johnson household

5 /5 Tiffany Cruz: Update 2 years later : Between Marc and Shelly I have had the best and easiest experience with this company! With how many cars I can flip flop through in a year buying used, fixing up, registering for a couple months and then selling it,... I literally just text them and they will handle it, mostly asap unless busy with other things but still done by the next morning. I would give 10 stars if I could! Marc is an awesome agent to have!! Polite, quick, and the absolute best price out there by far! Definitely call and ask for Marc!!