Agency Insurance Inc. - West Melbourne (FL)

M. Ebanks I had an excellent experience with Lorena at Direct Auto Insurance. From the moment we started our conversation, she was courteous, professional, and incredibly helpful. Lorena handled everything efficiently, answering all my questions with patience and making the entire process smooth and stress-free. It’s not every day you come across such outstanding customer service—she truly went above and beyond. Thank you, Lorena, for your great work and dedication!

Carrie Brooks Amazing personal service!

Sonia Lopez ⭐⭐⭐⭐⭐ I had an outstanding experience working with Lisa for my auto insurance needs. From start to finish, she was professional, knowledgeable, and incredibly helpful. She took the time to explain all my options clearly and found me the best coverage at a great rate. What really stood out was her exceptional customer service, prompt responses, attention to detail, and a genuinely friendly attitude. It’s rare to find someone who cares this much about their clients. I highly recommend Lisa to anyone looking for top-notch service and peace of mind with their insurance!

Maddy Bird Kat was super helpful and easy to speak to, and made picking a plan far less overwhelming. I had spent the day shopping around for the best rate and felt like people were throwing numbers at me but explaining nothing. Kat was very straightforward in explaining the different policy - things- such that I cant say I understand insurance any more than I did before but I at least felt confident I was making the right choice going with StateFarm and the personal policy she worked out for me. Thanks Kat!

Indrani Acosta I have been working with Bryan for my insurance needs for over a year. Twice he has been able to save me money on my premiums and he is so easy to work with. Very clear to understand and diligent with his care.

Patricia Kopcik Recently my provider no longer carried mi current insurance and needed to find a new provider . Filled out on line information with GEICO but had some q questions. Spoke with Kyle who was pleasant and most helpful . I went to the office and met with him . So very helpful not only getting Mr my new insurance bey helped me cancel my old policy which didn’t expire until October . So delighted to be a part of a carrier who cares about there clients . Highly recommend.