Advance America - Sebring (FL)

Nancy A The service at this bank as dropped to an F rating - since the Sun Trust merged with BB&T they have totally given up on any semblance of assisting customers. Wait time is over 60 minutes when you call and then you get disconnected. When going to the bank in person there could be many folks waiting to be helped. Wait time could not be estimated. Cut off my debit card without notice (over 2K in acct). Time to move on.

Juan Salomon I have had an account at this branch for over 8 years and they have always provided excellent, fast and clear service to all my needs, especially my Account Officer, Mr. Wilson Roldan, who has always been patient in guiding me through everything related to my accounts. I definitely recommend this bank.

Iesha Wehrley If your company offers Lincoln for benefits DO NOT TAKE IT!! They are problematic from the start. My situation my husband had take short term disability for shoulder tear & bone spurs. Something that requires minimum of 4-6 weeks. We provided the paper work plus updated paper work after he got of surgery that he had bigger tear than they initually saw on the MRI. So the Dr fixes the tear & updates the FMLA paper work. We updated & uploaded. Now we are at risk of not getting paid because they dont know how to do a job. Dont call back after several phone calls , As well icing on the cake the customer service treat you like your dumb.

Cherie Matheson Sara Fordyce is the best! Patient, kind and knowledgeable.

Melanie Quail Called to schedule an appointment to revue my upcoming tax return since I had changes in my income. They were able to see same day. Gail explained my options and showed me what to expect for next years filing. Gail is very welcoming and has handled my returns since I moved here. She knows her stuff! H & R Block is lucky to have her representing them.