Addition Financial Credit Union - Lake Mary - Lake Mary (FL)

5 /5 Sabrina Burke: Dear Addition Financial, I wanted to take a moment to commend one of your loan servicing agents, Patrick Malcolm, for the exceptional service I received. Patrick went above and beyond to assist me with financial requests, demonstrating professionalism, patience, and a genuine willingness to help. I was particularly impressed by his clear communication, timely responses, knowledge, and providing me a seamless experience. Patrick made me feel heard and valued. His dedication made my experience with Addition Financial a truly positive one. Thank you for having such a dedicated professional on your team. I look forward to continue working with Addition Financial in the future! Sincerely, Ms. Burke a Longtime Member

5 /5 Sharon Peterson: My experience at Addition Financial today was superbly amazing with Daniella Hernandez she is patient kind caring and a very good listener and very knowledgeable today was really something I never expected actually it was more than I expected it was exceptionally well. She got me the high yield savings and a credit card and the app... everything. I am bringing ALL my funds from Chase Bank to this lovely Credit Union. Amazing Job addition!!

5 /5 David Crider: John with support was phenomenal, while he wasn’t able to immediately solve my issue on our initial 10 minute call, he was transparent with me and told me he would a put a work order in to find the solution. Within 5 minutes of hanging up he called me right back and had it figured out. Great job!

5 /5 Septuri Uhurubey: Mrs. Vanessa was very helpful and patient during our transaction. I am currently out of the State of FL, working in another state. I had to place Mrs. Vanessa on hold a couple of time to deal with clients and she received and responded in a World Class professional manner. Thank you for your great customer service and support.

5 /5 Heather Fox: Additional Financial has been excellent, and the employees go above and beyond to take care of your accounts. Bonnie was so helpful today, and she did an incredible job, helping me to get a problem with my account fixed. She worked quickly, and it was a pleasure to speak to her. Highly recommend!