Ackerman Insurance Services, Inc. - Naples (FL)

Enrique Armas Galarza THE BEST EXPERIENCE EVER ! Jose Martinez is the best seller , he is super profesional and is a super elegant gentleman. He also can speak two languages. He got me the best deal I can even think of.

Jacinda Kim Jessica V has been such an amazing help with her expertise and knowledge on all things Insurance. She has helped me tremendously with understanding the policies that I have and get set up for success. I highly recommend speaking with Jessica whether you are looking for just a simple car insurance or a great future.

Keith Cardin I am/was a Progressive Insurance policy holder for over 4 years. I changed from an agent, directly to Progressive in July of 2024. I requested my payment be automatically withdrawn, just as it had for the years prior. In January of 2025, my insurance lapsed, causing a suspension on my license and a $158 renewal fee. Progressive refused to take any responsibility in incorrectly writing the policy or helping to correct the issues caused by their mishandling of my policy. So, no I have a suspension on my driving record, a $158 fee and a new insurance company. If Progressive was the last insurance company on the face of the earth, Id ask for a recount. Pastor, Keith Cardin

lorenz vonhaller In summary: A quick, clean, professional and friendly service. I was unhappy with my existing broker, who was not responsive, slow, etc. At NavSav I received quick help, a smooth transfer of my insurances (multiple houses and car) and finally better rates with higher coverage. Good and easy and professional guidance. Thanks. LvH

Regina Moss A representative from this company named Jose Alvarez called my client and switched his plan. My client is special needs and has a POA who takes care of all his needs including his Healthcare. According to my client Jose advised him in the conversation that he knew me which is a flat out lie. In doing so my client trusted him and the application was processed and submitted without the POA present or even being contacted. My client in turned called his mom who called me and I called the POA and we had to call to get this application canceled which cant happen for a few days. However the representatives that assisted us were a bit rude and even provided wrong information and when I questioned the information he stated he read it wrong. My client has medications and treatments that require a PA and this change would disrupt his entire treatment routine because he would have to start over not to mention the prescriptions it could affect. I am not sure the agent asked if he has a POA but my client clearly knows he does and has a copy of the paper himself. He gets these calls often and I have educated him but as I stated he is special needs and gets confused very easily. The agent telling my client that he knows me was a lie and deceitful and unethical way to gain trust. These calls are recorded and can be pulled if necessary and the agent hel accountable. However the actions of most of these call center agents are unacceptable and it needs to stop. All for a few extra dollars.Sad

Michel Reyes My auto policy is better and my car is finally protected properly. The team was patient, helpful and honest.

Kenneth Munroe Jennifer Arias answered my phone call requesting a change to my policy. She laid out the various options, explored the potential savings, answered all of my questions and we arrived at a new policy which met all of my requirements. Perfect!

Susan Saunders I’m incredibly grateful to Brightway on Fleming Island for saving me an enormous amount of money on my RV insurance! The process was quick, professional, and stress-free. They took the time to understand exactly what I needed and found a policy that offered better coverage at a much lower price than I was paying before. I truly appreciate their honesty, expertise, and commitment to helping their clients. Highly recommend!

Tyler Peppers Colman recently assisted my clients, and me personally, and I can confidently say he is an exceptional agent. His expertise and dedication ensure that my clients are always in the best hands. I highly recommend Colman to anyone looking for a reliable, trustworthy insurance partner.

A M Irina is absolutely amazing! She helped me with the best insurance options for my motorcycle, car, and even my business. Her service is fast, professional, and always on point. Irina is extremely responsive, kind, and a true expert in her field. Working with her is a real pleasure — she made everything easy and found the best prices available. Without a doubt, this is the best service I’ve ever received in the insurance world. Highly recommended! Thank you, Irina!