ACCH INSURANCE AGENCY - Port St. Lucie (FL)

Victoria Sager Ryan was a great help to me! I was confused about Medicare, and the plan that would best fit me. Ryan has the knowledge, and walked me through all the options. He made it understandable, and easy. I am impressed with his ability, and have recommended him to my friends!

Helen I’ve received an outstanding service and highly recommend this company!

Sebastián Casares Great service!! Super reliable and responsive!!! Fast response to any request, all the team is very polite. Im doing business with them the last 4 years.

Shawn Bradtmueller Ian was great to work with and extremely knowledgeable. We are in the process of buying this condo and our primary residence is out of state. I called three different companies. The first company I called, the agent had left for the day already (it was 4:45 on a Friday), the second company the agent gave me the “my computer is about to restart, can you send me an email” and Ian picked up on the second ring. He took the time to understand what we were looking for and was extremely helpful. I highly recommend reaching out to Ian.

Julie E Recently needed to shop auto insurance due to continuing policy increases, and State Farm/David Cooley gave the most competitive quote offering a savings of over $100 monthly! Spoke directly with the office, and they were professional, friendly, and had me switched over in minutes. I have worked with David Cooley in the past, so it’s nice to be back with someone who I know provides excellent care and service.

Deviny Griffith Formal Complaint – False Policy Information, Unjust Fees, and Poor Service To Whom It May Concern, I am writing to formally express my deep frustration and disappointment with the way Progressive has handled my policy and my account. While I understand that my policy has been canceled—and I have already spoken to a representative—I feel compelled to document the serious issues I’ve experienced due to Progressive’s internal errors and lack of accountability. To begin, it is clear that false or inaccurate information was entered into my policy, which triggered a snowball effect of completely unjust fees—all of which were through no fault of my own. Rather than correcting the issue when it was first raised, I was met with vague responses, misdirection, and additional charges that continue to make no sense. I was also billed for documents I never received by email, mail, or through any online access. Charging customers for materials that were never provided is not only unethical—it borders on fraudulent. This entire experience has been marked by a lack of basic business communication, transparency, and accountability. Every step of the way, I encountered representatives who either could not provide clear answers or appeared insufficiently trained to handle the matter professionally. The disorganization and inconsistent information I received only added to the confusion and financial strain caused by these errors. At this point, I feel that I’ve been taken advantage of and misled, and the situation reflects a serious breakdown in both customer service and internal policy management. I am requesting that this matter be escalated immediately and fully reviewed. I expect all erroneous charges to be removed and a detailed explanation provided of how these errors occurred and what is being done to prevent them from happening again. If this issue is not resolved promptly and appropriately, I will have no choice but to escalate my complaint to the insurance commissioner, the Better Business Bureau, and other consumer protection agencies.

Jeffrey J For over a decade, Ian Keith at Keith Insurance has been my go-to agent for both personal insurance and the trusted referral source I send my clients to. Ian’s expertise and exceptional customer service in both residential and commercial products stand head and shoulders above any other providers I’ve worked with. He takes the time to thoroughly explain every detail of your policy, ensuring you have the best coverage for your specific needs. Keith Insurance is a company you can trust—one that will be by your side, especially during lifes toughest moments. I highly recommend Keith Insurance for all your insurance needs.

Bill Eicher Lots of wonderful things to say about my experience with Smart Choice and specifically with Tara. Ive been doing business with them for 3yrs now, and they have always gone out of their way to make things perfect. I will continue to do business with them and always refer them to anyone thats looking for insurance. Thank you again for always making my experience perfect. Thanks, Bill

Drea DH If I could give Allison 10 Stars I definitely would!! She was knowledgeable, kind, thorough, friendly and hit every box in terms of exceptional customer service. This office in Palm Bay is lucky to have her. Im so happy with her service, the resulting policy, and I urge you to call Allison today!! Have a Blessed Day Yall :D

ASHLEY BADGER Happy to have found this agency! Amanda and staff have been so helpful and their communication is the best I’ve ever had with an insurance agency. Plus, they are saving me more than double to what I’m paying currently for auto insurance saving my thousands of dollars annually, (and with better coverage). Thank you so much, Manchester Insurance! 5 ⭐️ Review!! Call them for a quote, you won’t be disappointed!