A & J Insurance Services - Lake Worth Beach (FL)

kathy hancock What a great agent Renee is! She went out of her way to help us get the right insurance for our needs and was so patient while answering very thoroughly the many, many questions we asked her. She did not try to make us buy a policy. I like that. I hate being pressured by sales people. Renee isnt like that. The very first time we went to Renees office I felt like I had made a friend for life. That was 6 years ago, and she is still the best agent we have ever had, and I cant recommend her highly enough. She honestly cares about her clients. Its true. She does. If you are looking for the best, call her.

Yolande Trotman She’s really nice always warm and welcome and friendly and always listen to my problems and I know sometimes I can be demanding but I still appreciate the time she takes out to listen and to take care of the problem, so yes I would recommend her she does a good job

Christian Devinny Anna Marcos was unprofessional and deceitful in that she promised to lower my existing rate with Progressive by $30 per month due to my safe driver status. When she wrote the new policy it was not the same coverages as the previous, it did not have an accurate miles per year selection and it had my spouses name spelled wrong. In addition there was an error on her part with either the banking or routing number to deduct from my account as my bank says NO ATTEMPT WAS EVER MADE to withdraw funds by progressive, and my policy was CANCELLED because of this. Instead of calling me due to the billing issue. I have had to establish a new policy that has cost me MORE than i was paying before. Anna was very defensive when i called, did not offer to correct the issues as a professional insurance agent should. Now this veteran has to pay more than when i stepped foot in her office. Im very unhappy with Copeland Insurance.

Kanisha Rowry I am writing to express my deep dissatisfaction and growing concern with the handling of my long-term disability claim. The process has been disorganized, frustrating, and filled with delays and inconsistencies that have only compounded the emotional and physical toll this situation has taken on me. Given the sequence of missteps, delays, and outright errors in handling my claim, I feel that I have been discriminated against, treated unfairly and with a total lack of consideration for my well-being. My physical and mental health have been severely impacted, and the stress of this ongoing ordeal has been exacerbated by The Hartford’s failure to properly manage my claim. The mismanagement of my claim, the unwarranted denial of valid disability claims, excessive delays in processing claims, and misinterpreting medical evidence. Relying on in-house medical opinions that contradict the opinions of treating physicians is not only unethical but also constitutes bad faith practices. I have no choice but to now seek legal counsel and pursue this matter through the courts.

Sonia Perez BEST INSURANCE AGENCY!! They are kind, professional, and trustworthy. I can always count on them to find me the best prices. Highly recommend.

Marcos This is the best insurance company. All the agents treat customers very polite and professional. Mrs Yanisey is an excellent agent that is on top of every detail. I am doing my home owner insurance with them and recommend anyone to do it also. Thank you.

Samantha Suggs Alyssa was Awesome, very knowledgeable & sweet. She was a big help, took her time & searched for the best quote for me. I highly recommend asking for her, if you need help with finding the right policy. Thank you again!

Carole Paino Great company and staff. Been with them for about 20 years for all of our realty and vehicle insurances. Never a problem - highly recommend!

Laura Shipman Natalie was so amazing and knowledgeable! She made the enrollment process fast and easy. I will be recommending her to anyone that needs insurance!

David I am very proud to have had the pleasure of doing business with Amy Woodard. She is a great asset to your company. She took her time with me and was very pleasant. It was like talking to a family member. She is very knowledgeable in all aspects of her job. You need to keep her as an employee as this was the best experience I have ever had while purchasing Insurance. I am not an Internet wiz but she walked me through the whole process and went way out of her way in doing her job and making the experience a very pleasurable one. Take care of her. She’s a GOOD one !!! Thanks Amy, stay safe.