The Hartford - Lake Mary (FL)

1 /5 Kanisha Rowry: I am writing to express my deep dissatisfaction and growing concern with the handling of my long-term disability claim. The process has been disorganized, frustrating, and filled with delays and inconsistencies that have only compounded the emotional and physical toll this situation has taken on me. Given the sequence of missteps, delays, and outright errors in handling my claim, I feel that I have been discriminated against, treated unfairly and with a total lack of consideration for my well-being. My physical and mental health have been severely impacted, and the stress of this ongoing ordeal has been exacerbated by The Hartford’s failure to properly manage my claim. The mismanagement of my claim, the unwarranted denial of valid disability claims, excessive delays in processing claims, and misinterpreting medical evidence. Relying on in-house medical opinions that contradict the opinions of treating physicians is not only unethical but also constitutes bad faith practices. I have no choice but to now seek legal counsel and pursue this matter through the courts.

1 /5 PWilly: DO NOT, and I repeat DO NOT trust this company. They get your business and then they try to stick it to you on the back end. When you cancel they try to adjust your premium and suck more money out of you, even though you didnt ask them for additional coverage!

1 /5 Mark Kim: I had auto pay set up. It didn’t go through, for reasons I can’t explain (adequate credit?!?) Rather than utilizing one of many ways to contact me, they simply cancelled my policy without notice. 3 weeks later, I am reviewing my bank statement, I see there was not a draft to them so I call. Well, they have my address correct on file, & they will not reinstate my policy because they “sent me a cancellation.” After indicating several times I didn’t get a cancellation notice, I get “well, what can I say, the mail stinks.” So, after years, no claims, no tickets and paying in full every policy period, this is what being a valued customer at the Hartford means. Ironically, I had a $72 balance from policy changes I made a month prior and THAT bill arrived after I was cancelled. Corporations today are vampires on today’s society, especially this one who markets to SENIOR CITIZENS and based on all the other reviews, cancels at their leisure without notice. If you become ill, family or whomever is helping wont know your car insurance is about to be cancelled, because the Hartford won’t attempt to contact you.

1 /5 Elzbieta Font: I keep receiving offers from Hartford Insurance stating that I can save money if I switch. I gave a try , because my boss said she actually pay less with them . I am AARP member just like her. When I called my quote was about hundred dollars more than what I am paying now with State Farm. When I asked why is that , the representative wasn’t able to explain it to me. I asked to be taken off the mailing list, because their offers are very misleading to say nicely.

1 /5 Gatina 77: Horrible insurance! Incompetent customer care. If I could give a 0 I would. I have called close to 10 time to have an unknown $50. Balance due that not even them know what it is. Ten different times and still I was told to pay the renewal amount given and that the difference the billing dept was taking care of it...well my policy was canceled for no payment even when I paid the amount given by customer care. Please save time and headaches and go with another insurance. This is a scam.