Zales Outlet - Livermore (CA)

Pam Sharma This review is way past due! Sometimes you forget to acknowledge the ones closest to you. This is exactly what happened. I am finally writing this review. I have been a loyal customer of Roop Kala Jewelers for 35 years. From the moment of entry, customers receive a warm welcome. The owner is very knowledgeable, courteous, and always willing to answer questions and help with selections or repairs. The owner, Chandrakant provides personalized service. He remembers customers and their tastes, offering guidance without pressure. His expertise and dedication to craftsmanship are evident in every piece The quality of gold jewelry at Roop Kala Jewelers is exceptional, and prices are fair. This jeweler is trustworthy, and customers would not consider going elsewhere. The business provides exceptional service and is a valued part of the community This local jewelry shop feels more like a friendly neighbors house. The owner remembers everyones name and always has a kind word to share. Browsing their unique collection is like chatting with an old friend. I have been a Customer for the last 35 years and will not buy from anywhere else. Most of my family even as far as Las Vegas shop with

Claudia Uyeno If they dont have it they dont make it. So wonderful store. You need to spend the time to go through it. The owner of the store Is very knowledgeable and his craft and will try to help you out anyway he can.

Joseline Zuazo Hamed and Azizz, both helped me out with both excellent customer service, strongly recommend buying here very happy with my purchases.

Jamie Hartman Tom Sr and Tom Jr did an amazing job with my ring, I had no clue my husband was working with them to make my 20 year Anniversary ring. The ring is amazing and I couldnt ask for a better present. Their customer service is spot on and they were very welcoming from the moment I walked into to their store to the minute I left. I would recommend them to family and friends wit out a doubt. Than you for making my anniversary special.

sharita rita Linden was excellent in her care and gave the highest value possible for my trade. Ive used PMR in the past and her service is superior to any Ive received. Im so happy to do business with her and she is my "GO TO " for all my needs!

Candace Howard I absolutely love this product and the company! My rings are beautiful. So smooth and pretty. I’ve had them for almost two months and have never taken them off. I shower in them, use lotion and oils. They do not/have not tarnished, faded or changed in any way. I have sensitive skin and metal allergies so i can’t wear any and all jewelry. But this has not given me any issues whatsoever. The owner was so helpful and patient with me, and had no problems communicating and answering questions. It was a very personal experience like I was shopping in store. She helped me ensure I was getting the correct sizes. And I really appreciate all her hard work and personal touches to make this experience great for her customers. I can’t say thank you enough.

Monique Deterville I walked in to the store and they fixed my earrings immediately. They were very honest and gave me a great price. Highly recommend!

angel martinez Awesome Experience! Natalie is so helpful and compassionate. Excellent customer service I stopped by on a Friday afternoon needing an engagement ring resized so that I can propose the next day. She told me to give her to the following morning to get it done. She got it done quick very clean Work. You can’t even see where it got resized perfect, and showed it to me. Great service it’s a family owned business and it feels like it very much it feels like at home super welcoming will definitely come back for any of my needs . Thank you Natalie you’re awesome!

Nina Millikin I had a really great experience here. I just came to change out some watch batteries. The people I dealt with were very professional, knew exactly what they were talking about and were kind and friendly. I would definitely go back.

Andrea Ramirez Ledesma I come here for all my crystal needs. I make candles and have a crystal in each of them. This place is amazing they have so many types of crystals . The staff is super nice and have much information on the candles. They have sales going on for the holidays .