Zales - Stockton (CA)

narween Otto Elegant store with vintage kimonos, vintage jewelry, new jewelry, crystals, small decorative purses, and a welcoming feel. The owner Natalie has exquisite taste and has created a beautiful while still friendly atmosphere. She welcomed my 8 yo daughter (not all stores with delicate items do welcome children) and also a dog owner (the large poodle received an organic bone broth treat). We look forward to returning, it’s the perfect lace to buy gifts or a vintage kimono or a Chinese jacket.

Theresa Clare Best Jewelry Store in San Diego! The jewelery is unique and some of the finest quality Ive seen. Their services are also wonderful and thorough. I recently got my engagement ring repaired and asked them to have it done within a week and they were very obliging and eager! They got it done right on time and the work was beautiful. I highly recommend stopping here if youre looking for unique and high quality jewelry.

Jennifer Worm Amazing customer service, and genuine care. We brought in some pieces to be cleaned and repaired, and while looking through them the gentleman who helped us pointed out that my chandelier earrings (with their lifetime warranty that I had purchased) could be sent into the company for proper refurbishment. I really appreciated them going the extra mile and taking care of us so well. Thank you!

drdee Excellent customer service and very knowledgeable about watches, batteries, etc, if I could give them more than 5 stars, I would. Reasonable prices as well !

Susan Macedo I received outstanding service from Dylan. He was extremely professional, friendly, and very knowledgeable. He answered all my questions thoroughly. I left feeling confident that I got the best possible deal for my items.

Phi Nguyen I worked with Lulu for an engagement ring appraisal, and the experience was exceptional. They were clear and thorough with the process, providing a quick turnaround time right before we went on vacation—just in time to get our sentimental piece insured. We felt safe and confident throughout the entire process and will feel even more secure now with our insured ring. Their professional expertise and attention to detail made what could have been a stressful experience into a smooth and reassuring one. I highly recommend their appraisal services to anyone looking to protect their valuable jewelry.

Nancy Selikoff Ophelia is the best! She is a pure joy to work with. I am a repeat customer and she has always gone above and beyond the expectations ..I have sent my ring to her over the years to be cleaned and maintained. This time, we changed the stone from a CZ to Lab Diamond. It was not possible to find an oval to fit my setting. I followed Ophelia’s advice and expertise and changed it to a round stone. She found a gorgeous stone. When it was ready, she told me the jeweler was not comfortable with how the ring was set. She then gave me a new setting (with 2 trillions) to assure its perfection. So not only did she completely replace the band for me, but did it extremely quickly . So to summarize, I have a completely New ring! Ophelia is honest, always reliable and above all communicates in a timely manner. The jewelry is gorgeous and fairly priced. The customer service is truly exceptional. I cannot recommend them highly enough. The entire process was smooth, thoughtful and enjoyable from start to finish .. I give Ophelia and the company a 10 out of 10! - a true gem in every sense. Thank You Ophelia and Chic Jewelry.

Chase O Kevin and his family do an amazing job. They make sure customers are happy and satisfied, he created me a custom engagement ring last year before Christmas and it turned out amazing. Im getting ready to propose with it soon, but I had noticed one of the stones was larger than the other after looking at it hard enough. I pointed it out to him when I brought it in recently almost a year later. He went ahead and replaced the two stones so the size & color matched and didnt charge me for any of it. Would gladly do business here again as they are a pleasure to work with.