Veronicas Insurance Riverside - Riverside (CA)

Bashir Ali Great customer service. In particular, Jessica is very responsive and quickly understands the issues with me explaining more than once. I would recommend Candice and her team for any insurance needs in the Bay area.

Ignacio Anzaldo Anthony and Ian have always taken care of me and my clients. I cannot think of a better option when it comes to insurance, I will continue to use and refer him and his team! I appreciate them very much, just good people doing good work.

Eve Kahn Always have had excellent service. Bruce & staff are responsive, courteous, and efficient. We have had a few claims on auto & home policies over the years, and Farmers (and Bruce) couldnt have been better. When I hear horror stories from friends or neighbors about their insurance experiences I proudly let them know how well Farmers have treated us.

Anh Hoang Edgar Alas has helped me with both home and car insurances for sometime. He has been very knowledgeable and professional. He has gone out of his way to explain things to me. He has helped finding best options for my needs and saving my premiums. He is very friendly and patient. Jeff Sinfuego has also been very instrumental in helping our insurance needs. All in all, I would highly recommend Jeff’s office and Edgar as a good agent.

Jon Alvarez Deanna has been an outstanding insurance broker for my Automotive & Towing company as well as all of my other business ventures, and I couldn’t be more impressed with her service. From the beginning, she took the time to understand the specific needs of my business and found the perfect insurance solutions to keep us fully covered. Her level of expertise and attention to detail has been a huge asset. She made the entire process seamless, explaining every option in a way that made sense and helped me make informed decisions. Deanna is always prompt in responding to any questions or concerns I have, and I truly appreciate her clear, professional communication. What stands out most is how much she genuinely cares about the success and protection of my business. She has been proactive in checking in and ensuring that my coverage stays up to date as my business grows. If youre looking for an insurance broker who is reliable, knowledgeable, and easy to work with, I highly recommend Deanna. She’s been a key part of ensuring my business is always properly protected.

Kevin S George is very professional and knowledgeable about the services he provides; his office is nice and clean. He was very attentive and listened to my needs before helping me make a choice for an insurance plan through Farmers. I am very pleased over all with the quality of service he provided and I definitely feel I made the right choice in coming here.

John Ferris Michael and his staff are very thorough, attentive and fast. We have used them for years and never had a problem getting what we need at the best price. Thanks everyone!

Twyla Coopman We were told that we had homeowners insurance, paid for it and walked out without a policy number. A few days later, we were notified by the underwriters we were being cancelled because of 2 claims. Now we are really scrambling because of false assurance. Our insurance is also in an escrow account to be paid. Now even our lenders cant even tell us what our payment is until this is cleared. Thanks for the nightmare. Heads up, make sure the underwriters say you have coverage before you cancel, DONT go by what that girl in the office says. This is lasting months.

Jen K We have been clients of this insurance agency well before it was acquired by the current owner/manager Karol Payne. We have good records and did not have to deal with her before. However, we were recently rear ended by no fault of our own. During the claims process we received little to no support as clients of Karol and her team. We were left to deal with the other insurance company on our own. Due to this lack of support and misinformation directly from Karol and this agency we are now personally responsible for nearly $1000 in costs as a result of being rear ended! If you are looking for an insurance agent that is going to look after your best interests, you are not going to find one here. Karol refused to take any responsibility for what happened and even told us that if she were in our position she would be looking for another agent as well. There are many people and places to get insurance from and I would recommend you look elsewhere for yours.