VALLIANI JEWELERS - Milpitas (CA)

5 /5 Buen Valido: They were welcoming, helpful and friendly staff, beautiful and unique pieces, and high-quality craftsmanship. I really appreciate all of your services either the care, concern or SERVICE PART. I feel first time this kind of service with care. Thank you so much. PS. Mam Estee, Emily, Tody..

5 /5 Noor Albarakat: We had an amazing experience with Akram and Toby! They were professional, kind, patient and helped us find exactly what we were looking for AND MORE! We are so happy with our purchase of diamonds and all the pieces we picked out. This is my second time buying from Valliani Jewelers and won’t be the last.

1 /5 Reut Shaharabani: Follow-up to the owner’s response: Thank you for responding, but unfortunately, your message only reinforces my disappointment. Let’s be clear: The center diamond fell out on its own, without any accident or misuse. You confirmed yourself that the ring was returned with two prongs missing — which is a clear failure in craftsmanship, not something I could’ve prevented. The so-called “lifetime warranty” didn’t cover the most important part of the ring — the center diamond — and the condition that I must come in every 90 days for inspections was not explained clearly at the time of purchase. If it had been, I would have seriously reconsidered the purchase. Your offer of “full credit” was only valid if I spent another $3,000 — that’s not a solution, that’s a sales pitch. I already spent over $5,500 in total across multiple upgrades. Now I’m being told the only way to resolve this is to spend even more? This has nothing to do with assigning blame — it’s about taking real responsibility. Sadly, your response avoids that entirely. I’m sharing this to help others avoid going through what I did. Ask questions, read the fine print, and know that “lifetime warranty” may not mean what you think.

1 /5 Nivi: If I had the option to give zero stars, I would. My fiancé and I visited this store to look at wedding bands. Unfortunately, we had to leave after 20 minutes of waiting because no one attended us. We decided to give it another chance a week later, but this time, the person who did attend was extremely rude and showed no interest in helping us. We are Indian, I felt that the salesperson, who was also Indian, was being racist towards us. He seemed increasingly irritated with every question I asked. The negative energy from him and the store was overwhelming, and I wouldn’t recommend this store to anyone, especially to Indians.