US Bank Mortgage - South Lake Tahoe (CA)

Kalia Mitchell-Silbaugh I can’t speak highly enough of the customer service I have received from the staff at the Monterey Fidelity branch. They have been readily available to help me with a variety of requests and have consistently gone above and beyond to provide expedited service. They are kind, helpful, patient, and welcoming. I particularly want to thank Aaron for spending over 45 minutes on the phone with me to answer all of my questions and support with document verification - he stayed on the phone with me until he was sure my request was fully resolved and that I had all the information I needed, and followed up to provide me with additional resources.

Tea Elli Alex, Vera, Casandra, Mia, are such amazing employees. They are very polite & patient with their visitors. I appreciate you all.

Kayla Colvard She made it incredibly easy for me to get everything set up, and was very precise with what each plan offers. I would recommend this place to anyone who needs to set up insurance, especially if you are hesitant with how complicated everything looks.