Christensen Insurance Agency - Susanville (CA)

Bruce Kupper "We cant say enough good things about Rudy, our Mercury auto insurance general manager. While we were surprised to see our rates double over the past two years (even understanding the industrys roughly 30% increase), Rudy was incredibly helpful. He explained the factors that lead to the increase. As loyal, long-standing policyholders, we truly appreciate the consistent great relationship weve had with Mercury, and Rudy really exemplifies that. Hes attentive, understanding, and works hard for his clients."

michael jiang Lack of customer support.

Tom Jones This place is not USAA, but when youre sitting on a DUI and a wet reckless he will get you insurance...... at a decent rate.

Alexa Jodat Hi - We have been using Hayek Insurance as our agent for our multifamily properties for over a decade and are so grateful for their professionalism, resourcefulness, and how they always do their best to obtain the best insurance at a fair price for their clients. They have truly bent over backwards for us on multiple occasions and it is not an easy time to obtain semi-reasonable insurance in California right now. They are the best and Im so grateful we have their help as we truly need it. I couldnt recommend them more. They actually care and that is very hard to find!

Chuck H I have been insured through Johns office for decades and have always been greatly satisfied with their advice and coverage. Most recently Vivian in the office helped me with two claims, and she provided excellent advice and tenaciously worked with claims agents to timely reimburse me for the losses. The office has also to a person been quite responsive and effective. I recommend them heartily to anyone looking for insurance coverage.

Miriam Lorette Great customer service! She really is very knowledgeable in insurance.I will recommend her.

Ron Galli Corina and her staff are outstanding and their follow through is superbe. I would definitely recommend them. Quality is measured in a business relationship when "you service what you sell" and Corina and her staff are all about their customers and developing relationships. Ronald & Barbara Galli

Victor Lobkov Called in later in the day and had the pleasure working with Harold, who obviously stayed passed their closing time to provide me a business insurance quote. From our conversation it was evident to me that this business is there to support the customer. I was given a quote that fit my needs precisely. Thank you to McClatchy, the 5.0 star ratings are well deserved.