Traffic Auto Insurance Services - Santa Ana (CA)

Victor Arrue Lowest price insurance

JJ Chen This review is for agent Nathan Shayevich. The short version: Nathan is phenomenal! I contacted Nathan about both home and auto insurance. He is very responsive, knowledgeable, and friendly! His professional advice is incredibly helpful, and he instantly won my trust because he truly cares about his clients — a quality that’s very rare in an insurance agent. I will definitely refer Nathan to my friends and coworkers who are looking for honest and trustworthy professionals. Nathan, thank you so much!

Becham Wen I started searching online for affordable auto insurance options in Concord and came across this company. I was drawn in by the great reviews and decided to give them a call. I spoke with Mike, who immediately put me at ease. He listened to my concerns and really took the time to understand my situation. I needed a policy that wouldn’t break the bank but still offered solid coverage, especially with my commute to Walnut Creek. When I had to file a claim after a minor fender bender on my way home from work, I was honestly nervous. I called their claims department, and they were incredibly helpful. They walked me through the process step-by-step, which was such a relief. A couple of days later, I received a call from Jessica just to check in and make sure everything was going smoothly. It made me feel valued, knowing they cared about their customers. What really impressed me was the follow-up after the claim. They called every six months to review my policy and see if there were ways to save me money. I appreciated their proactive approach and the fact that I’m not just another policy number to them. I can confidently say I’m sticking with this company for the long haul and have already recommended them to friends and family here in Concord. They genuinely care about their customers, and that makes all the difference

Scott Herrera Excellent service! Juan made the whole process of getting auto insurance super easy and took the time to actually explain everything instead of just throwing numbers at me. He’s always quick to respond and really seems to care about his clients. If you’re looking for an insurance agent who actually listens and helps, Juan is the guy to call!

P S (we.must.consume) Literally, the only thing thats making this review a positive review is the help that I got from Gabby. Otherwise,Nationwide, the insurance company itself has lost my business.

Michael Smith I reached out to Wendy @ Matsen Insurance Brokers with the intent of acquiring a health insurance option for the small business(19 employees) that I work for. To be honest, I didnt even know where to start with my questions. Wendy was knowledgeable and very informative through the whole process. Wendy was very patient and helpful with our questions for the couple months that it took for us to make up our minds on which direction that we wanted to go with the benefit package. Once we finally decided which direction we wanted to go, she had us up and running in LESS THAN two weeks! Multiple employees that had no health coverage at all are now covered under an affordable health plan. The employees that were already enrolled in their own individual health plans now have better benefits that they can use more places at less of a cost per month. The savings are extra big when you account for the fact that she also helped up set up a cafeteria account(section 125) to allow all employees to pay for their(and their families) benefits pre-tax instead of out of their NET income. I was very surprised with how affordable this was for the owner of the business too. It truly made signing up for a plan a no brainer. Everyone at Roys is so grateful for the help we received from Wendy and the Matsen team.

jim clements These people have been my insurance co for over 40 years. My house burnt down in 1993. I totaled my car in 2020. In both instances they treated me like family. They were MORE than fair with me. Jim Clements

Qpaintr Brissa was great and fast with getting a insurancy Policy for me! I would most definitely refer this Establishment a five star company for sure...

FRANCIA DEL VALLE DELLAN MARIN Good insurance, fits our needs.