Silver Oak Insurance Services - Napa (CA)

Ricardo Gonzalez My experience was amazing with readylane insurance. I spoke with a guy named Francisco and I felt like he really had my back and was being taken care of. Being a college student and having a new car isn’t easy. Especially when you’re living paycheck to paycheck & on a weekly budget, but thankfully I came across them and was helped tremendously and was able to work something out for car insurance. Great customer service, friendly, and super patient. Would definitely recommend getting a quote from them and working with them.

Chad Curtis Ryan Driscoll is the one person in our business that is consistently responsive and does what he says hes going to do. In business, where half your day is spent following up with people that never got back to with the information you need, Ryan has never let us down or required us to follow up with him. If I reach out and say I need some information, he responds and responds quickly. If he says, Ill get you that information within a couple of days, sure enough he does. 100% of the time! The Driscoll customer service model and work ethic should be disseminated and shared with every other business in the US!

Ashly Guzman Lissa and Ana are the best. They are quick and they try everything to make life easier for their clients (at least for me haha). I have been with them for a long time and just added more vehicles to my policy.

Robert Gregory I like dealing with my insurance agent in person. Hes knowledgeable and personable.

Annnora Monet The best part of working with this agency is their accessibility. I never feel like I’m being left in the dark. Whether it’s a quick question about my policy or an urgent need, they are always just a phone call or email away. Their responsiveness has made me a loyal customer for life.

Simon Redmond This is a very long overdue review for Riskguard as I have been a client of theirs for over 20 years! Home insurance, family health insurance, Business liability and workers comp policies - Riskguard have got me covered in all of them. And its really a pleasure to still see a family run operation thriving in SF these days. Geoff, Christine, Kelson and the whole Riskguard team are all absolutely amazingly helpful. I really enjoy working with them, because not only do offer excellent customer service (they shop around to get their clients the best possible coverage at the best possible pricing) - they actually go above and beyond and make my family feel like part of their family. They pick up the phone (what a novel concept!) and answer your questions right away, they will call or email your insurance carrier on your behalf if you have any issues - the team are just incredibly helpful. Its a side of business that sadly is lacking from many companies these days. As said Ive been with them 20 years - shame on me for not writing about them sooner - I plan on being with them for another 20 plus! Thanks Geoff, Christine and Kelson and all!

Mark Cheong Michelle is the best!! Extremely helpful with excellent customer service. I initially had an issue because the rep I created a policy with (later ended up relocating to another branch) accidentally gave me a 6 month policy rather than the year I wanted. When I called them Michelle totally understood w no fuss and gave me the year policy on the spot over the phone. Sometimes with these insurance companies it’s hard to get great service without your pockets getting a bit lighter but she hooked it up w ease!! Five stars. Boom.

Icela Deloza I had a spectacular experience here. Super friendly and helpful. I had run into some DMV issues and they were quick on helping me. Am super grateful for there help. Nevertheless if your in need of assistance I advice you to come here!!

Joaquin Alvarado Thanks to Raul for all of his help on advising me on my life insurance and my retirement IRA. He is an amazing individual that helps you very well. Very professional gentleman. He has been my advisor for about 15 years now and I am beyond happy with his results, I highly recommend him.

Leisser Barrera Paulette was able to help me with property insurance, she got it done on time and explained every single detail of the insurance, coverage, pros and cons, everything easy to understand. Excellent work. Thank you Paulette!