Progressive Insurance - Claims Office - Riverside
C R Progressive unfairly raised my rates after an accident where debris hit the underside of my car on the freeway. They labeled it a collision and said I was at fault—how is that my fault? To make it worse, they never told me about the rate hike or fault decision. When I called, the rep admitted they “forgot” due to switching to digital notices. Totally unprofessional. I’m leaving Progressive and will never recommend them to anyone. Terrible service and even worse communication.



