Reliance Insurance Brokers - Pleasant Hill (CA)

louise levine Ashley and Darren have been very responsive to my questions and concerns and my confidence is renewed. I hope I never have a claim however if I do I am in capable hands.

Matthew Davis My car broke down late at night, and their roadside assistance arrived within 30 minutes. I was genuinely surprised by how quickly they responded. Pros: ✔️ Fast 24/7 roadside help ✔️ Polite and professional service Cons: ❌ Towing coverage had a distance limit

Gracie Escamilla Great customer service I have this agency for more than 25 years Oswaldo and Frank are amazing people!

Chris Nolazco Specifically this review goes out to Janelle Alvarez, she used to work at a different state farm part time, but she was the nicest and the best person you could possibly asked for in that office. She used to work part time, and then she was offered a position for full-time at this location. Needless to say my family and as well as myself followed her to her new location, and we continue to receive the best service possible; her dedication to her customers, And us makes State Farm feel like family. Thank you Janelle and thank you State Farm.

Linda Gamas J Insurance Services has been providing exceptional service to our painting company for over 10 years., Debby, Tom, and Lorrie have guided me through every need with expertise and support, while never making use feel inadequate. Their assistance has been invaluable in running my small, and without them, it would be a wreck.

Mary McCurry Hi David, Were fine. How are you? All is well here. The only services Ive needed from Allstate since transferring from Ct in 2012 and to your office in 1016 is paying my premiums via auto pilot ( pun pun). Auto online bill pay and of course, switching out cars a few times. So far so good. No accidents, no tickets, nada. Thanks for checking in. Mary

VisionaryTrader Sarmen is a resourceful broker. He is patient and takes the time to search for the best price and fit when it comes to home, auto and life insurance. Most importantly, hes someone you can trust. Highly recommend! Thank you Sarmen.

Magaly Villazana Received great customer service from Erika. She was very polite, great personality and very helpful.

DULCE PAOLA HERNÁNDEZ The staff is very friendly

Becham Wen I started searching online for affordable auto insurance options in Concord and came across this company. I was drawn in by the great reviews and decided to give them a call. I spoke with Mike, who immediately put me at ease. He listened to my concerns and really took the time to understand my situation. I needed a policy that wouldn’t break the bank but still offered solid coverage, especially with my commute to Walnut Creek. When I had to file a claim after a minor fender bender on my way home from work, I was honestly nervous. I called their claims department, and they were incredibly helpful. They walked me through the process step-by-step, which was such a relief. A couple of days later, I received a call from Jessica just to check in and make sure everything was going smoothly. It made me feel valued, knowing they cared about their customers. What really impressed me was the follow-up after the claim. They called every six months to review my policy and see if there were ways to save me money. I appreciated their proactive approach and the fact that I’m not just another policy number to them. I can confidently say I’m sticking with this company for the long haul and have already recommended them to friends and family here in Concord. They genuinely care about their customers, and that makes all the difference