Neals Insurance Services - Hayward (CA)

Bailey Croy I had State Farm insurance with another agent but Luis’s office has been so helpful these past few months. I had major difficulties with my agents office and Luis was willing to lend a helping hand to get things taken care of. Rebecca and Joanna were also so kind and helpful through this process. They showed excellent customer service, they were empathetic to the situation and gave me a lot of good advice. If you’re looking for insurance, I believe Luis and his team will take great care of you.

Jello Martin Obviously cheap insurance you get what you pay for, but overall helpful staff I didn’t have wifi they worked around it for registration & helped me print out documents when I lost my insurance paperwork pretty helpful

Victoria Marie Miguel is an excellent insurance agent! The office is professional, and the atmosphere is pleasant.

Joseph Rhio and Denise went out of their way to help us switch our car and home insurance. They are awesome!

S Lin Carleen was fantastic—clear, responsive, and incredibly helpful throughout the entire process. She made everything smooth and stress-free. I especially appreciated her follow-through and the way she stayed on top of each step. Highly recommend!

wes borden One of the best insurance companies I have ever been with. Extremely helpful, knowledgeable that I have been using them since the late 90s. The staff is always friendly and knowledgeable and always willing to go out of their way to make sure that you are happy.

james hart Been working with Tom almost 30 years. Covers my home and auto. Nice having a local office to call or walk into.

Kimberly García Zendejas The auto claim approval was very fast and professional. The car insurance agents were kind and thorough, making sure I felt comfortable throughout the process.

Keith San Luis Halili Hilltop Insurance Agency and one of their agent Alex helped us a lot in our Covered California insurance! Superb service and very helpful. I recommend them to all Covered California customers.

Celestino Coronel Every time I come to this office, Jacob always gives us great service and answers every policy question. When you come to this insurance office, remember to ask for him. Thank you for your friendly and awesome service Jacob.