5 /5 Juan Aguilar: I recently had the pleasure of interacting with Vanessa Tobar at State Farm, and I wanted to share my positive experience. My family and I have been loyal customers for many years, and while I initially faced a billing issue, the first representative I spoke with was quite dismissive and hard to understand. Thankfully, Vanessa stepped in and turned the situation around. She was attentive, professional, and resolved my issue quickly. Her excellent customer service truly stands out, and I’m grateful for her help. Thank you, Vanessa, for your outstanding support!