Robertis Insurance Agency, Inc. - Santa Ana (CA)

Nancy Newland Good customer service!

Justin Bollinger I can’t say enough good things about Marissa! She’s one of the most dedicated and trustworthy people I’ve had the pleasure of knowing. Whether it’s helping explain the ins and outs of insurance or just being a reliable presence when you need guidance, she always shows up with professionalism and heart. If youre looking for someone who truly cares and knows their stuff especially when it comes to insurance Marissa is the one to turn to!

Jordan Salmonson Dmitriy worked with me and was so professional, quick to respond to emails, and always kept me in the loop. He helped me with every detail of getting insurance set up for my new small business. Such a great experience, can’t recommend this place enough!

Alma Keyla Mike Rodriguez set me up with some great rates, customer service was stellar— positive, kind and super helpful. Will definitely reach out to him directly if i need further assistance.

Mike Cap I was a 21st century customer from 1982 to 2003. About then Century decided to not renew any homeowners policy in the state of California. Son switched to Mercury for both. I have had to use my auto insurance a few times and even though the rates increased each time for a while I always was getting th best rates as I shop the rates every year. the service is of high quality especially with Ken Donaldsons employees. always helpful and kind. Especially Anita.,

Alfredo Esquivel Setting up all my life insurance and college funds for my children with the owner Jorge. He is a true professional and I recommend this business for all your insurance needs!!

Kaitlyn Williamson I would definitely not recommend Geico to anyone seeking recommendations for auto insurance. After spending an exorbitant amount of time on the phone with customer service, and being reassured by two different agents that my claim was fully covered, and the auto body shop having my husband’s car for nearly a week waiting to begin the work, Geico at the very last second informed me that my claim wouldn’t be covered. We’ve wasted so much time with the car sitting at the shop and so much time going back and forth with them on the phone, and they’ve been nothing short of a nightmare. I’m not sure what kind of business can get away with telling a customer TWICE that something is covered and then just randomly backing out at the last second but it’s certainly not one that I’ll continue giving my money to. Now I have the pleasure of spending the day searching for new auto insurance because this isn’t a matter of policy, it’s a matter of failing to deliver on a promise that was made by TWO different employees and a “manager” stepping in and reneging at the last second. This company is unreliable and dishonest, AT BEST.

Amice Miskin I can confidently say this one stands out. The agents are knowledgeable, responsive, and genuinely care about their clients. They helped me navigate through the various options and find a policy that met all my needs. I couldn’t be happier with the service I received.