Obsidian Direct Insurance Services, LLC - Yuba City (CA)

Brenner Padilla my go to place for insurance and help with stickers or vehicle name change

Wendy S If youre looking for home/condo insurance, I highly recommend you compare what this office quotes you with AAA Insurance. I was led to believe that its nearly impossible to get a home/condo policy in CA, which I dont doubt is true, depending on which insurance company youre dealing with. Without doing any comparison shopping, as Ive been with Farmers for years, I took their word for this. Yes, Farmers appears to be pulling out of CA. By working with them, to get a condo policy, I ended up with a very expensive and poorly administered 3rd party policy. When I initially purchased the policy, errors occurred that caused me to not be covered (which I was unaware of at the time, as no one at this office noticed me). This led to a lengthy reinstatement process that was stressful and time consuming. All difficulties Ive had with this policy are explained away as Im lucky to get anyone to provide me with condo insurance, so Im supposed to feel fortunate and put up with the extremely slow communication/customer service and high cost. Come to find out, AAA is not having these same issues. I recently did a price comparison for my auto policy, and discovered that they also offer seamless condo coverage at a very affordable price. I switched both my auto and condo insurance on the same day, 12/11. I notified Farmers and my auto was cancelled and reimbursed within the week (different agent, office). As for working with this office for the condo insurance cancellation, Im being told that as of 12/20, the 3rd party has not yet responded. As with everything else regarding this pain in the neck policy, I have no idea how long this will take. This has really been a terrible experience.

Jorge Rivera Vanessa has been amazing since we switched over to state farm. I definitely recommend coming here. She is super helpful, bilingual, and knows her stuff. We got discounts even though there was an accident on our account. I bug her to mive things around on our account even if its by the phone, which is amazing! The office is clean and organized. Their is parking right our front on the street in front of the business. Definitely come here for the best help and deals.

Ricardo Gonzalez My experience was amazing with readylane insurance. I spoke with a guy named Francisco and I felt like he really had my back and was being taken care of. Being a college student and having a new car isn’t easy. Especially when you’re living paycheck to paycheck & on a weekly budget, but thankfully I came across them and was helped tremendously and was able to work something out for car insurance. Great customer service, friendly, and super patient. Would definitely recommend getting a quote from them and working with them.

TorqueLive Best Insurance Agent EVER! I will always send clients his way. He goes the extra mile for his clients Great personality with business knowledge for miles

Rosemary Hoang Had an issue with overpayment and had to go in to talk to someone when over the phone was not working. The manager was very helpful.

M A Tito, was so very helpful, informative, patient and took the time to find the best possible rates. Honestly, he saved me annually $1300 (near estimate).

Carolyn Scroggs Connie, was so helpful during a really challenging time. My vacation rental home is in a forest and my insurance was cancelled. She found me great insurance at really good rate. She also reviewed my personal home insurance. Im so happy she did. My old policy was lacking some important coverage. She then got me great insurance for my condo. I would recommend Connie and Grace First Insurance to anyone!

Theresa Call Kris is the best. Been with her fir over 20 years. She is very knowledgeable and very helpful for my insurance. I wouldnt go anywhere else.