5 /5 Anne Coriston: I am forever grateful that Jeanette Stephens answered my call today. She quickly and efficiently addressed my request with kindness, patience and compassion. I wish I could have hugged her through the phone. Nick has professionally handled my elderly parent’s accounts for years. This team makes you feel a part of their family, so professional, knowledgable and so experienced I can not say enough good things. They both represent what is great about State Farm Insurance.