Nelson-Nelson Insurance Services - Sunnyvale (CA)

Tom Lau I wanted someone who could explain questions about Insurance along with why there is such a difference in price between different providers. I did not want to call an Insurance provider only to reach a computer answering machine or an answering service that promises to have someone return my call. Finally, I have found Dwight responsive and the Insurance quoted prices are competitive. I have my Homeowner, Auto, Umbrella Policy, Personal Property, Medicare Supplement, and my wife’s Personal Property policies with Dwight. This provides me a discount as I have multiple policies with Dwight. He is worth considering.

B Tibbet I am pleasantly reminded of what excellent customer service is every time I interact with Jon. To elaborate further, Jon exemplifies both high warmth and high competency. He is polite, responsive, and prompt, which is a key when dealing with insurance, which is usually a result of an accident and / or unplanned event. On top of that, Jon is highly competent and takes the time to explain things not only in laymens terms, but gets to the why behind the process for full understanding. Jon is consultative and seeks the best interest of his clients. If you are looking for top tier representation from someone who knows only how to provide excellent customer service, then please contact Jon.

Steven Kenneth Got caught street racing near Woodward Park. Yeah, dumb choice. Court ordered SR22 insurance to get my license back. I ride a motorcycle, so not being able to legally ride sucked. Surious Insurance on N Fresno St handled the whole SR22 filing process, explained the difference between SR22 auto insurance and regular liability, and sent the DMV SR22 proof the same day. The monthly SR22 premium was low enough to not wreck me financially. Solid people. Straightforward. Got me road-legal again.

Alejandra Diaz Super frienly and great customer service. I have been a customer for many years.

Brad Hannah If you are looking for insurance I would highly recommend this company. This is the second time I have done business with them and would not even consider going anywhere else. They are fast, courteous and professional. These folks make it a pleasure to do business with them!

mary reinhart When I became eligible for Medicare I felt I had this huge burden on my shoulders because I didnt know how to choose the medical advantage program that was best for me. I walked into Casey Armstrongs meeting feeling overwhelmed and confused and walked out feeling satisfied and content that I had the best plan possible for me. That was 6 or 7 years ago. Of all the problems, stressors and difficult decisions I have to deal with today my health insurance is not one of them. Thank you Casey Armstrong!

Shanna Shoopman Made it super easy to get the policy started with excellent customer service.

Mahogany Daniel, the supervisor, is AMAZING !!!! Makes me wish I lived in another city bc I would LOVE getting his helps more often !!!! *He was so professional and nice. And you can tell he really cares abt people. And he’s genuine. I loved how he helped. He’s GREAT. Thank you again for your help. (I hope this is the right location)