1 /5 Crystal Smith: If i could give zero stars i would. Patricia told me that she would help me with a case. I was expecting a call from a claim adjuster, and Patricia told me to "not answer any questions when they called" and told me to tell the adjuster that i have "spoken to a lawyer and she will be in touch with them regarding the case" that was the last i ever heard from her. The claim adjuster called me, as i expected, and i told him exactly what she told me to say. I had not heard from her at all, so i called her office and left messages relentlessly. One of the times that i called a "receptionist" answered and blatantly told me that they had received ALL of my messages, including the message left by the claim adjuster, and said Patricia will be calling me back as soon as she got back to the office. Never happened. She never called me back at all. The claim adjuster called me about 3 weeks after, and made me feel and look completely ridiculous because he too never received a call back from her. She is a complete and total waste of time. Seems extremely passive aggressive in that she has a fear of some sort of directly just saying, "I CANNOT REPRESENT YOU." enjoys playing phone tag and wasting valuable time, which is completely unacceptable, especially when dealing with very serious claims and matters that require immediate and professional action. I do not recommend her in any way shape or form. Find someone else.