Kelly Miller Insurance Associates - Loomis (CA)

Becham Wen I started searching online for affordable auto insurance options in Concord and came across this company. I was drawn in by the great reviews and decided to give them a call. I spoke with Mike, who immediately put me at ease. He listened to my concerns and really took the time to understand my situation. I needed a policy that wouldn’t break the bank but still offered solid coverage, especially with my commute to Walnut Creek. When I had to file a claim after a minor fender bender on my way home from work, I was honestly nervous. I called their claims department, and they were incredibly helpful. They walked me through the process step-by-step, which was such a relief. A couple of days later, I received a call from Jessica just to check in and make sure everything was going smoothly. It made me feel valued, knowing they cared about their customers. What really impressed me was the follow-up after the claim. They called every six months to review my policy and see if there were ways to save me money. I appreciated their proactive approach and the fact that I’m not just another policy number to them. I can confidently say I’m sticking with this company for the long haul and have already recommended them to friends and family here in Concord. They genuinely care about their customers, and that makes all the difference

Jim Nelson Rich and team have been my go-to insurance brokers for almost two years and have been nothing short of exemplary in their service to my clients and me during that time. I am happy to refer them to anyone I know who needs a great personal lines broker. Knowledgeable, friendly, and results oriented. Do use!

Katie Fiori Our business had a tough issue with our Workers Compensation, but Rena helped me get everything straightened out. She was very responsive and very knowledgeable. Their agency also offers a lot of additional services besides just insurance coverage for businesses. Very happy to be with Excelsure and will definitely recommend them.

Morgan Jaffee Possibly the best customer service experience I have ever had! Frank and Suzanne will go above and beyond and exceed all expectations. I had a particularly difficult home insurance issue and Frank handled it expertly on a Friday AFTER work hours. They are familiar with all of the difficilties we face with insurance in Sonoma County. I cant recommend them enough!

Sam Khouri Denis is an amazing person that makes everyone around him special. I switched every insurance coverage I have to be with him.

Randy Wong Excellent service. Quick and fast response. I recognize Ko Myo Thant as the best service provider for the insurance brokerage industry. I recommend that you contact him with confidence and purchase.

Steven Kenneth Got caught street racing near Woodward Park. Yeah, dumb choice. Court ordered SR22 insurance to get my license back. I ride a motorcycle, so not being able to legally ride sucked. Surious Insurance on N Fresno St handled the whole SR22 filing process, explained the difference between SR22 auto insurance and regular liability, and sent the DMV SR22 proof the same day. The monthly SR22 premium was low enough to not wreck me financially. Solid people. Straightforward. Got me road-legal again.

Elite Security and Maintenance Services I have been dealing with "Michael D. Sutton" insurance since we started our business in 2012. We are still a good client as we love their eagerness to help and support our business. Kevin, Chris and everyone are very helpful as communication is key in this business. In our business we depend on quick responses when we request insurance certificates to provide to clients and to the State. I have been and will always recommend them as they are easy to work with and will always try find the best solution for your business.

German Dreams Performance Treated me great and got me set up when we were struggling with other companys. Hope to make this a long term relationship.