Jon Shepherd - State Farm Insurance Agent - Pasadena (CA)

Brigette G. Personalized insurance the way it used to be. Getting an actual human on the phone these days is rare and refreshing. Cant imagine doing business with any other insurance agency now.

Desiree Perez Ive worked with Mayra in the past and was always impressed by her honesty and the care she showed as my insurance provider. Years ago, when she started her own business and wasnt offering Mercury at the time, she actually recommended I stay with my current provider to keep my discounts-that king of integrity is rare. Now that shes offering Mercury again through Integrity Agents Insurance Services Inc., I didnt hesitate to go with Mayra as a provider once again. I know Im in good hands Mayra, and I truly appreciate her professionalism and dedication.

Natnael Seifu I had an amazing experience working with Christian Ramirez! Great communication skills and did not mind explaining all the questions I had asked. Very professional and even was willing to work with my on deferred payments. Highly recommend!

Janelle Varada I was with Mercury for many years and have switched to Farmers. Derek and his team have gone above and beyond in explaining and triple checking every discount available to me and because they care so much about the clients, they have taken a personal interest in lowering my cost. Derek was referred by a friend in that area and he was kind enough to take me on even in another city as I live in Los Angeles They are sympathetic due to this hard economic climate and do everything in their power to make it affordable so I will be protected in these times of SUE HAPPY. I do not want to risk losing my home or going broke for some crooked bandit to leave me without the proper coverage. I will now look into a life insurance policy as I would hate to be kicked out of my home if something should happen to my husband because I could not now afford to pay the mortgage without my husbands part and this really worries me as we all have to check out sooner or later and I dont want to live my older age on the streets. Being with Framers a reputable company gives me peace of mind. Derek and Gina Thank you for being compassionate human beings not just some hard sell agents.

Teresa S. Cant say enough about the wonderful, courteous & helpful care from Emily Castaneda we received. She explained everything in easy to understand manner, looked for best bundle pkg. and had everything taken care of same day. How refreshing to be helped & treated with such care & courtesy. Thank you so very much Emily, your a jewel.!!!

Dana Navarro Make sure you go see Angelo!! Very helpful and informative he made my visit so easy and fast. Appreciate these services.

B N There’s 15 different phone numbers on Google, but they all go the same place. I got a quote online but at the end it told me I had to call, I did and got an answering service, so I looked up the local broker number- long story short there’s 15 different phone numbers on Google, but they all go the same place. Finally a guy picked up and said he’d transfer me. I got a recording that said “to transfer to Allstate press 1” just to torture myself a bit more I hit #1 and someone picked up and said I don’t work for Allstate..WHAT?! So I called liberty insurance back (just out of morbid curiosity at this point) and the dude (same dude as I talked to initially) acted like I was crazy. After that whole thing I feel like I’m losing my mind..never got a quote

Ernie Brown Patrick Rodriguez provided us with excellent service, very clear and precise! great agent and highly recommended.