Jax Pacific West Insurance - San Jose (CA)

juan jimenez Great customer service by Amor Definitely recommend

Burkhard Huhnke I would like to express my sincere appreciation for the outstanding service provided by my insurance agent in finalizing our home insurance policy. Her expertise, responsiveness, and attention to detail truly stood out. She ensured that all aspects of the policy were thoroughly covered, including the integration of our ADT security system and water and gas shut-off sensors, which were critical for our home protection strategy. She walked us through every step of the process, patiently answered all our questions. Her dedication, professionalism, and customer-first attitude made this a seamless and reassuring experience. I am confident that we now have the right coverage in place – thanks entirely to her exceptional work.

Samuel Metchikoff John Woods at the Insurance Place has been my Insurance agent for many years now. Great communication and service! Im sure Ill be a customer for many years to come.

John Hull I’m 71 years old and retired kind of like Gran Torino on the hill. This young man laughed and made me feel very comfortable and not only that he had all the answers to the questions I had. I wasn’t gonna buy insurance for another couple weeks he made it easier for me. Got my information and got me exactly I mean exactly the price range I want Find a young man to work for me like you thank you and now I have good insurance. I hope this young man goes a long way in this business.

Caleb Brown Great response on all issues

Eddie cervantes The girls help here, but the rest. No comment. I pay twice as much now for each truck then when I first started buying insurance here. I was told by a rep here not to worry, that he would get them to lower it back down. On the last day, 1day before my insurance expired he pop out with that he couldint get them to lower it. We had no choice but to let him do as he liked with us because we now needed insurance to keep our fleet moving. Our payments when up double, had no choice but to pay that. This caused big, big trouble for my company, We almost when out of business. This rep just had no clue how bad this situation turn into. When we see the guy he still laughs and jokes with us even if he sees that where trying to avoid talking to him, not cool. Im stuck now throwing money away for the next year, or collect a downpayment again for 5 trucks. Not cheap. Im really disappointed.