James K Mason Insurance Services LLC - San Mateo (CA)

Jen K We have been clients of this insurance agency well before it was acquired by the current owner/manager Karol Payne. We have good records and did not have to deal with her before. However, we were recently rear ended by no fault of our own. During the claims process we received little to no support as clients of Karol and her team. We were left to deal with the other insurance company on our own. Due to this lack of support and misinformation directly from Karol and this agency we are now personally responsible for nearly $1000 in costs as a result of being rear ended! If you are looking for an insurance agent that is going to look after your best interests, you are not going to find one here. Karol refused to take any responsibility for what happened and even told us that if she were in our position she would be looking for another agent as well. There are many people and places to get insurance from and I would recommend you look elsewhere for yours.

JUDY WAGGONER Professional, caring, and friendly office staff - always there to help and answer questions. The best Insurance Agent and friendly staff in Bishop - wants what is best for his clients - no pressure. I highly recommend James Ferrell, State Farm Insurance.

Jenny Sanchez I’ve been with them for the past five years, and I couldn’t be happier with the service! From the very beginning, Maria has gone above and beyond to make sure I have personalized coverage for my needs. She’s always professional, knowledgeable, and incredibly responsive—whether it’s answering questions, adjusting policies, or guiding me through a claim. This office, is well-managed and provides excellent customer service. Best I’ve been to. It’s clear Maria and Ana truly care about their clients and try to make everything as smooth as possible. If you’re looking for an insurance agent who genuinely looks out for you, I highly recommend Maria at State Farm!

Herelarryis Joe El Monte… Nidia was of great service… Quick and responsive on her job!!! Amazing worker!

Angelique Wilcoxen I cant say enough good things about my experience with Primos Auto Insurance. Working with Gypsy has been an absolute pleasure! From the moment I reached out, she was incredibly responsive and attentive, making the entire process seamless. Gypsy took the time to understand my needs and provided tailored solutions that really put my mind at ease. Her friendly demeanor and professionalism made every interaction enjoyable, and I truly felt valued as a customer. Overall, Im so grateful to have found such a wonderful insurance company. If youre looking for exceptional service and a dedicated team, I highly recommend Primos Auto Insurance --especially Gypsy!

Dominators Gaming Renee is very efficient. He goes above and beyond his job to ensure that the clients are happy with the service that. He provides to his clients. 10/10 would recommend to friends and family for car insurance.

Geno Uliana Thuan has been really helpful for my wife and I over the past few years now. With becoming new homeowners and never having home insurance, Thuan has always been patient with my many questions and ensures I am comfortable before proceeding. We are happy with the service he provides and recommend him to friends and family.