Horizon Valley Insurance Services Inc - Citrus Heights (CA)

Deedee Teel I appreciate the great customer service I get every time I contact the office. Whether it’s to obtain event venue insurance, file a claim, or review my car and home policies, the staff is always friendly, helpful and knowledgeable. Even though I no longer live in the Chico area, I’ve kept my account with Keith McBride’s office for the last 25 years because they do treat me “like a good neighbor”!

Timothy White Very accommodating staff. Reasonably priced.

Amber Howard I have used many brokers over the years and Matrix Insurance Agency has hands down been the very BEST. I would recommend them to anyone. Sunny and his staff are knowledgable, responsive, and go above and beyond everyday for us.

Alan Miranda Julie is a good agent just as I am a good customer she never hears from I pay my premium on time and never file a claim but then the problem begins when I need something I emailed Julie back towards the end of last year to ask a question never heard back then early January I sent her an email because I had an issue I needed to discuss with her never received a response is Julie still my agent? I use to receive a birthday card and Christmas card nothing anymore, I am billed every six months for my Renters Insurance when I received my bill the statement that I could pay three months so I did OMG I received a phone call from Julie’s office along with an email stating I was late how could I be late if I was offered to pay my bill that way and I was still within my six months of renewal but my lesson I learned is that if I want to hear from my agent just don’t pay my bill. I have been with State Farm Insurance since I was sixteen years old and I am sixty six years old now I think I have had one accident claim and one jewelry claim I deserve better treatment I will be leaving to another agent.

Steve Schulte Ive been a client of Jordan Magged at Solid Gold Insurance for over 10 years, and he has handled all of my familys house and car insurance needs with exceptional service. Recently, when Kemper Insurance pulled out of California, our policies were unexpectedly canceled. Jordan stepped in immediately to help us navigate the situation and find new coverage, making what could have been a stressful experience much smoother. Having a dedicated broker like Jordan has truly made my life easier. It’s a relief to know I can call him directly and get a quick response, instead of being stuck in a frustrating corporate phone maze. Jordan’s personal touch, professionalism, and commitment to his clients are what make him stand out. If you’re looking for an insurance broker who goes above and beyond, I highly recommend him.

fretted breakfast Hey, just stopping by to say how much of a help Avery was today. He didnt let any obstacles get in the way while trying to get me reimbursed for a towing bill that I recently paid. Handled the call to the towing company with finesse and expertise. Very much appreciated!

Tom Curtis I had the pleasure meeting this husband and wife team. They led me through all of the steps I needed to get me enrolled in Medicare. They worked with mue until I completed my application. Extremely professional and both were very kind. I highly recommend tbem in helping you with health insurance. They are willing to always be there for you Wonderful experience!

Sally Munoz I wish I could give them more than 5 stars! Excellent customer service. Very helpful. Ive been with them for quite some time. Never had a problem. Affordable prices..They help you look for the best policy that works for you..ask for Maria! (Habla español)I love her positive..can do attitude! Keep up the great work guys!!!