5 /5 Welmoet Glover: Bob has been an advocate for navigating the medical plan best suited to my needs, for years now. Hes warm, thorough, provides tutorials for people to educate themselves as needed, and is always available for those random questions that pop up regarding the changing world of medical coverage. He has made something confusing, quite simple, and my family and I appreciates it immensely. Can you tell? I highly recommend working with him. WG