gorjana - Palo Alto (CA)

Andy Rust Great kiosk! They have a really nice selection of jewelry, and the staff is super friendly and helpful. I love that they also offer piercings when you purchase a stud—such a convenient bonus. Definitely recommend! Brian and his team are great!

Crystal Mendez I visited this shop and needed a new chain and some modifications for my pendant with my late kitties ashes. They figured out how to turn it into exactly what i wanted and the price was extremely reasonable. They absolutely made my day and i highly recommend this business. Great service and gorgeous jewelery options.

Mia Giorgi We have purchased several jewelry pieces from La Masters over the years. We have always been beyond thrilled. Abbey did an amazing job redesigning my wedding ring a few years back and it was perfect. This past year we celebrated our 40th Anniversary and yet again she hit the mark. I was gifted a beautiful ruby ring by my hubby. I’m obsessed. We will definitely always use La Masters. ❤️

19seventi7 Andrew provided excellent customer service. He was patient with my mother and I. We both got our ears pierced. Shes been wanting to get her ears pierced for years and I wanted to give her what she wanted, shes 70. Andrew was very professional,respectful and had a positive attitude. He took very good care of us. Ask for Andrew when you go.

Daniell Ramirez Had an amazing experience at this pawn shop thanks to Maria! She gave me a fantastic deal on a guitar, and I couldnt be happier with the price. She also took the time to check out some jewelry I brought in and was incredibly helpful and professional. Her great attitude and customer service made the whole experience enjoyable. Highly recommend this place—ask for Maria if you stop by!

Stacey Hallam We recently got married, and one of the highlights of our journey was working with Ariel to find the perfect rings. From the moment we walked into the store, he made us feel welcomed, heard, and genuinely cared for. His expertise, patience, and eye for detail were unmatched—he guided us through every step with warmth and professionalism. Our rings are not just beautiful—they’re deeply personal and symbolic, and we owe that to Ariels dedication to helping us find pieces that truly reflect who we are. He listened to our story, respected our budget, and made the entire process feel effortless and exciting. If youre looking for someone who treats your special moments with the care they deserve, look no further. We cant recommend Brilliant Diamonds enough. Thank you for being part of our love story! — Jason & Stacey

Matt Mosley Bianca, Candace, and Natalie were all wonderful to work with. They were incredibly nice, patient, and attentive throughout my visit. They took the time to answer all of my questions and made sure I never felt rushed or pressured. Their professionalism and genuine care helped me feel comfortable and confident while exploring my options. Thanks to their guidance, I was able to find the perfect watch that I absolutely love. I highly recommend this team to anyone looking for exceptional service and a great experience.

Tiff Pham I had an issue with an online order (it was completely missing) and I needed it for a time sensitive celebration. The online Customer Service team was backed up so I called the Hayes Valley store hoping they could help. While it felt like a long shot, they were super apologetic and quickly able to help me resolve the issue!

Cici Arrates I am extremely satisfied with the watch repair service! My watch looks and works like new again. The gentleman who helped me was so nice, professional, and genuinely caring—he took the time to explain everything clearly. The service was fast, the quality outstanding, and the whole experience exceeded my expectations. Highly recommend!