Golden Jewelry - Castro Valley (CA)

5 /5 Joe B: One of the pins of my watch came undone during my flight into the Bay Area, and the folks at Golden Jewelry got everything fixed in 5 minutes flat. Amazing work and friendly service.

5 /5 Jacob Wood: This place is amazing, and likely the best you’ll find here in the Hayward area. For me alone George has done so much; he has fixed rings (like one that was snapped completely at one side), BOUGHT me a perfect silver necklace I still love that he got as an exact match to my steel necklace (which rusted and isn’t as good), resized bracelets twice (three times if you account when I asked for the size to be changed again on one), and even fixed my Mother’s Clock’s hands to work again, twice; ALL AT AN AFFORDABLE PRICE. George runs the place, and, he is a Saint. He looks at your stuff in-front of you and you can see a master at work: as he examines your piece and knows exactly what to do, telling to your face. It’s also done in quick time, and the work is amazing. I am a nut job about Silver, and I am happy to know Golden Jewelry, and George, in particular, for their/ his (it’s always him you talk to) work in repairing and assisting in jewelry. George is amazing at his art of jewelry; I can only imagine how good he is with Gold, as he does amazing with the cheaper Silver. ADDITION: I once came in when one of Golden Jewelry’s customers came in and requested help with a high end watch to be repaired. George looked at the watch and told the man it was a fake, telling him how he could tell it was faked, which the man even accepted and said he knew it was not real. George DID NOT turn him away from a repair. He only stated it would be a little pricey because even the fake pieces are high priced, but George would still repair it. I’m telling you right now (if you read this deep because you wanna know to trust them or not), this is an amazing place in all margins.

5 /5 Kendra Rease: Took a wedding set to be resized (my husband bought it too big) and Golden Jewelry not only took care of my needs, their professionalism was AMAZING!!! Seems to be a family business (which I love) and they compliment each other well! You can tell they care about their customers due to their incredible memory of each case, person by person. Will definitely ONLY use them when repair or adjustments of jewelry is needed.

1 /5 mark fedoseyev: Went to have a simple custom pendant made. Was told it would take a week. Had to make multiple trips over the course of a month just to be told it wasnt ready, never being given a phone call though it was promised. After wasting a few hours going back and forth they say its finished (had to arrive they myself, no phone call was given me) and present me the pendant. It was ugly. The gem (worth more than the pendant fyi) was set so poorly that they should have been EMBARRASSED to present it in such a state. A cut that was meant to go straight down the center was crooked. "Accidental" cut was also present and unfixed. Scratches that seemed to have been from a vice or else is also visible at the side of the pendant. With all that being said, they offered to make adjustments to make it better but after having adjustments being made twice already, I didnt want to waste more time going back and forth. If you want to buy something already made they have fair selections available at the counter, but if you have something that requires any type of metalwork then know, this isnt the place. *Please note that this review is not meant to defame the owners as they appeared rather kind. Ive had the pendant for a couple of weeks and was going back and forth on whether to review this place or not and came to this conclusion.*

5 /5 강Jenn: My experience with this business has been positive. George has fixed my wedding ring band to the design I liked more and resized my rings. I am also very pleased with the ring I found there. Thank you!