FJA Financial Services - Santa Ana (CA)

Mariela Rivasplata Wonderful staff. They helped me with personal banking. Great customer service. I want to thank Aidee Torres for caring and professional advice.

Kailyn Berry I have nothing but great things to say about Randall as well as Donna. They have been extremely helpful and accommodating. I would highly recommend.

Janae M Updated 4/4/19- I must say over the past 2 years B of A has definitely stepped up their game in the business banking. I waited so long to update my review to see if this was just a fluke or if this would last, and it has been smooth sailings for a while now; Im very pleased with how theyve handled the situation. First review- Our company has been banking with B of A for over 17 years and for the last 7 1/2 years Im responsible for making deposits here at the bank. For the last 3 years its been pure hell at their business banking here. At first they couldnt figure out what they wanted their business banking hours to be, and so it changed every other week for about 3 months. Only 2 tellers work the normal line so the teller has to bounce back and forth between the regular line and the business banking line. They have at least 3-4 people that work in the new business which makes no sense to me because they obviously cant deal with the customers they already have. After asking twice I finally received the Branch Manager number and I called him over 2 weeks ago and still havent received a response back. His name is Alex Merino and this is a horrible way to treat a customer that has called and expressed their concern about a business you operate. Bank of America needs to do better and we are currently exploring other options since the Branch Manager cant take the time out to call us back.

Adriana Alvarez Our Lender Cesar Mendoza was phenomenal, he explained everything from start to finish and he still picks up my calls and replies to my messages and answers my questions fully. I am grateful to him for the help he provided me and my family to make the process easier and smooth. I will recommend my friends and family members to Cesar because I know he will provide the same quality work for them! Thank you Cesar!

Karina Villalobos Where do I begin: I went into Checkmate in El Centro. I was immediately greeted by Nancy. Nancy was very prompt, efficient, and provided excellent service. The level of attention she provided was immaculate I felt truly valued as a customer. I will definitely be returning back to this specific Checkmate for as long as Nancy is there. She answered all my questions and doubts, and was very patient. I truly appreciate her knowledge and most importantly her great attitude.