Fidelity Insurance Service - Berkeley (CA)

Sally Munoz I wish I could give them more than 5 stars! Excellent customer service. Very helpful. Ive been with them for quite some time. Never had a problem. Affordable prices..They help you look for the best policy that works for you..ask for Maria! (Habla español)I love her positive..can do attitude! Keep up the great work guys!!!

Luis Chavez professional

Angela Levine I had such a wonderful experience with their Rachel in customer service/Service representative. Rachel helped me and was absolutely amazing — so sweet, kind, and genuine. From the moment we started talking, she made me feel comfortable and cared for. She explained everything I needed to know in a way that was clear and easy to understand, and she never rushed me. I could tell she truly cared about helping me, not just doing her job. People like her make such a difference, and I’m so grateful for the time and attention she gave me. Trust me it was a very long process. She turned what could have been a stressful call into a really positive experience.

Irene Bradle When our truck got stolen and police found it really messed up, All-State took care of all expenses to have our truck repaired in a very timely manner. Christopher Thom always took the time to meet with us to address all and every one of our concerns. A wonderful Insurance company that we highly reccomend.

Marissa Salas Brittany and Cory are the absolute BEST! Brittany is always there to help with any questions I have on my policies. Such a great office!

Esteban Garcia Naomi at InterWest insurance is so professional and efficient, she gets the job done regardless.

Josue Breton Excellent service.

Jen Witt We had Geico Auto Insurance from 2012-2024. They were great at first. They handled our car being totaled by a deer in 2017 well. However, they are constantly raising their rates to the point that we were paying more for Insurance than we pay for housing. When asked why it was always based on other drivers in our area; literally nothing we have control over. In July and August 2024 I was hospitalized and not working. On the day I was released I found a cancelation notice in my mailbox. I called to get the date of cancelation extended to give me time to pay it when I did get a check again. (Leas than 2 weeks). I was told that if I didnt pay that day my policy would be canceled. This was after more than 12 years with the company and never missing a payment. I got quotes from other companies and quickly found that I could get the same coverage from multiple companies for less than half of what they were charging me. Now I have a policy with better coverage and I still pay less.

Brandy Keenom ⭐⭐⭐⭐⭐ I had such a great experience at Academy West Insurance! JUANA was friendly, professional, and extremely efficient. She got me in and out so quickly without skipping a beat. Everything was explained clearly, and she made the process completely stress-free. I truly appreciate her excellent customer service and attention to detail. I left feeling confident and completely satisfied with my coverage. Highly recommend them to anyone looking for fast, friendly, and reliable auto insurance help! Demetrio and Brandy Rodriguez

J P After poor claims experiences with discount online providers (Wawanassa Insurance and Geico Insurance), I had a consultation with Dwayne at Farmers about my needs and my experiences of companies not fighting for me or trying to find ways to get out of providing insurance. This can be an issue when there is not a straight clear/cut issue of fault which can happen with some claims. I moved all of my policies to farmers and luckily did not have any issues/accidents/claims for awhile. When i did have an accident that had complications, Farmers was fair but fought for my position and Dwayne got directly involved with the claims process and people I was working with to ensure my position was clear. Farmers fought for me and also will not dump you when things dont go perfectly for them (ie they have to cut big $ checks on your behalf). This is the difference of having a reputable agent working with a fair and strong company. Use Wawanesa at your own and guaranteed risk :-)