Farmers Insurance - Philip Porter - Menlo Park (CA)

J B Lets be real, being a Californian needing insurance nowadays, can be a stressful and daunting thing. I got enough stress on my plate, the last thing I need to worry about navigating is my insurance. Thats why I am thankful for State Farm insurance. Most specifically, I am incredibly grateful for the service that Aleene Althouse aka Ace provides. In this ever changing climate of insurance, Aleene brings that confidence that I need, to know the things I hold most dear are protected. She clarifies the jargon, reassures my anxieties and helps me make sure that I have just what I need. Her office is always there for me, whether it is regarding a billing question or just wanting to clarify a policy, I feel heard and valued. Thank you from the bottom of my heart Aleene! The insurance world needs more compassionate, dedicated and professional people like you in it. State Farm is so fortunate to have you on their team. If youre looking for an agent with integrity, knowledge and kindness, Aleenee “Ace” Althouse is the agent you want and better yet, need.

Eddie cervantes The girls help here, but the rest. No comment. I pay twice as much now for each truck then when I first started buying insurance here. I was told by a rep here not to worry, that he would get them to lower it back down. On the last day, 1day before my insurance expired he pop out with that he couldint get them to lower it. We had no choice but to let him do as he liked with us because we now needed insurance to keep our fleet moving. Our payments when up double, had no choice but to pay that. This caused big, big trouble for my company, We almost when out of business. This rep just had no clue how bad this situation turn into. When we see the guy he still laughs and jokes with us even if he sees that where trying to avoid talking to him, not cool. Im stuck now throwing money away for the next year, or collect a downpayment again for 5 trucks. Not cheap. Im really disappointed.

Sammy Ortiz I recently worked with Natalie for my auto insurance needs, and I couldnt be more satisfied with the experience. From the beginning she demonstrated professionalism, in-depth knowledge, and a genuine commitment to finding the best policy for my situation, thank you!.

Ricky Nystrom Andy and his team are very professional. I have been using them for both my professional and personal referrals. Filled with knowledge and they take the time to explain your options and their recommendations. I highly recommend Andy and team.

Kimberly Sims Office was closed when I stopped by, but Ben, who was on site, very graciously sat down with me and took the time to answer all my initial questions. I subsequently received a lightning-fast email follow-up connecting me to Michelle, the specialist agent for the particular policy required. Due to the holiday, Michelle was also working from a "closed" office, but immediately followed up with application forms, and took the time to answer additional question in a long phone conversation. She is also extremely knowledgable and delightfully personable. Thank you Ben and Michelle for an exceptional experience.

Jerry Bokoles Marissa consulted with me regarding my homeowner’s insurance renewal. She was very knowledgeable; she asked the correct questions. She was friendly, easy to talk with, courteous and professional. I felt I could trust her advice.

wendell watson I have been with Jeff Blizzard and his group over 25 years and have been treated with the utmost professionalism and respect over this time. Weather its business with our autos or with our home , everything was handled very well and promptly. State Farm are a very great company to deal with. Thank you Jeff and your crew Wendell k. Watson.

Levi Fontaine Very smooth operation! Tight or should I say intimate parking arraignment. Took care of my tags, no DMV!! No muss no fuss!!