Farmers Insurance - David Reidenbach - Concord (CA)

S A-M Colby My wife and I walked from the RV park that we were staying at to this office to purchase Mexican insurance. We quickly discovered that pictures were needed for the policy and said we would return the next day. Christian was extremely helpful and offered to drive us to the RV park so he could take the necessary pictures. We are also traveling with my 91 year old father-in-law who also required insurance. Christian took pictures of both our RVs drove myself and my father-in-law back to the office. My FIL just got a new hip so he is walking with a cane, Christian sat with him at the office so he didnt need to stand through the duration. After we were both done he drove us back to the RV Park. I can not say enough great things about this wonderful young man and his customer relation skills. Thanks again to Payless Insurance and Christian!!!

Susan Krause I was with them for over 25 years and wish I could have stayed but I moved out of state. Great service and Amanda herself is so nice.

Maria Castillo Customer service is AWESOME. I had the opportunity to go with Fabian a few years ago. For car insurance, now that I have another car i didn’t not think twice to go back with them. For the good service and kindness that they always give 100 percent recommend.

Jude Gomez Dana has always been extremely helpful!! She goes out of her way to help with any questions or adjustments that may need made to our policy. As well she is VERY prompt in returning calls. She is a true asset!

Jessica Tran I had a fantastic experience working with Paul. His customer service skills are truly exceptional. He was incredibly helpful in guiding me through the entire process of getting car insurance. I rarely receive good customer service when I go places, but Paul was a refreshing change. He was patient, knowledgeable, and made sure I understood everything. Not only did he make the process smooth and stress-free, but he also found me great deals on my insurance. I really appreciate his help and highly recommend him to anyone looking for quality service and support.

Todd Ricker Helped me with my worker comp coverage- quick and easy with suggestions

Sahar Walayatkhan I was due for renewal on my car insurance. Jocy was able to find me a better rate for 2 full coverage vehicles. Highly recommend, was very through and patient! 10/10.

John Webster Carolyn has been extremely helpful on several different occasions. Great service from Barney and all his people. Insurance is costly but cost is somewhat tempered by superior service.

Ace Peralta Working with Kaitlin was a great experience when it came to getting life insurance. I’m sure it’s a fine balance and different for everyone when it comes to figuring out what’s best for you but Kaitlin was perfect when it came to the needs of my wife and I. Wasn’t pushy and answered all of our questions. Followed up with sincere intentions of making sure we were kept in the loop about where we were in the process and to see if we had more questions. Thank you, Kaitlin

Adithya Gollapudi I had to transfer my out of state License tags and was done in a short time. The reception and Angeles at the DMV counter were very polite and helpful. Appreciate the kindness and responsiveness!