Farmers E Palo Alto - East Palo Alto (CA)

trini ayala Ive had a fantastic experience working with Sandra for both my car and life insurance needs. She is incredibly knowledgeable, patient, and always takes the time to explain all the options in detail. I really appreciate how responsive and attentive she is—whether it was updating my auto policy or helping me understand my life insurance coverage, Sandra made everything smooth and stress-free. I feel confident knowing I have the right protection in place thanks to her guidance. Highly recommend Sandra if youre looking for someone who genuinely cares and puts your best interests first!

Megamillion Broker named Daniel, lied and went against court orders to not make any changes to our policy while going through divorce. Yet one week prior to my accident my ex was allowed to change coverage for my truck without my consent from full coverage to just liability..

AI M Patrick is a great salesperson: able to chit-chat to death, but doesnt deliver. The premiums of the policies were higher than promised, his responses delayed — there was always "something else keeping him busy" (are we all not busy?) — and his explanations were gibberish — hes unable to write coherent sentences. Fortunately, within a month I made the decision to cut him and go back to my previous insurance broker, who had been great except more expensive (in appearance). Im very happy to have ended the relationship with Patrick and the extra money is well worth it. The kicker and the reason that led me to post this review? I asked him for the status of my car policy on Feb. 17; as of today he had not responded, so I asked again. His response was "please call travelers for billing or status on these things, we do not handle billing/refunds. -P". I called and the response was that he had not cancelled my car policy; the others had been cancelled but not that one. Also, they told me to go back to my agent, but when they saw I was very angry, they decided to help me directly. And they did.

Ruth Collins Been with Pete and his wife Ada over 25yrs and have absolutely the greatest insurance agent anyone could have. Thanks for all the great years and more to come

Adam S. Ravn Monumental Insurance was Great!!! Just Bundled my car and life insurance together and now i have renters insurance for FREE! This place is excellent and gives you the best prices from what I can find!

Sandi Courcier I have always had good experiences with Farmers Insurance through Joe Magelitz. His staff is very personable with us and always remembers our accounts. We have been long time customers and will continue to be.

samy vishnu Nice agents to attend

Garcia Edna “HONEY” Great customer service, thank you for your help Marvin Santiago.